EdTech Insight – The evolution of customer care: AI and the Gen Z effect

by EdTechMate | Jul 8, 2024 | McKinsey, News & Insights

Executive Summary and Main Points In this rapidly evolving era, Gen Z’s entry into the market as consumers and workforce members heralds a shift in customer service demands. Generative AI (gen AI) has emerged as a transformative agent in customer care within...

EdTech Insight – Survive your PhD 2nd year slump | 5 *super simple* actions!

by EdTechMate | Jul 7, 2024 | youtube

Executive Summary and Main PointsIn addressing the phenomenon known as the “second year slump” among PhD students, key strategies for overcoming this academic hurdle are outlined. Suffering from a decrease in novelty and increased pressure to produce...

EdTech Insight – Creating a SLURM Cluster for Scheduling NVIDIA MIG-Based GPU Accelerated workloads

by EdTechMate | Jul 7, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points The NVIDIA A100, A30, and H100 Tensor Core GPUs have introduced Multi-Instance GPU (MIG), a feature that enables a single GPU to be partitioned into multiple instances. This maximizes GPU utilization and boosts user productivity by...

EdTech Insight – Connect to a Linux VM using Bastion and Key Vault without a private key file

by EdTechMate | Jul 6, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points In the realm of global higher education and e-learning technologies, the adoption of secure network access in enterprise environments is paramount. Azure Bastion, a service providing secure and seamless RDP and SSH access to virtual...

EdTech Insight – Aidan Gomez helped invent the transformer at Google. At Cohere, he’s now taking AI to businesses

by EdTechMate | Jul 6, 2024 | CNBC, News & Insights

“`html Executive Summary and Main Points In a significant advancement for the generative artificial intelligence (AI) sector, Aidan Gomez, who was instrumental in conceptualizing the transformer model through his research at Google Brain, has significantly...