EdTech Insight – How People Are Really Using GenAI

by EdTechMate | Mar 19, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points The landscape of generative AI has become increasingly influential over a year, boasting substantial user engagement and contributing significantly to the global economy. Large Language Models (LLMs) like ChatGPT have seen exponential...

EdTech Insight – How HSBC Transformed Its Customer Experience – SPONSOR CONTENT FROM HSBC

by EdTechMate | Mar 19, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points In the dynamic landscape of global higher education, technological advancements are significantly shaping customer experience (CX) expectations across various sectors, including banking and finance. Historically product-centric, this...

EdTech Insight – Lessons from More Than 1,000 E-Commerce Pricing Tests

by EdTechMate | Mar 19, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points The landscape of e-commerce retail pricing is undergoing a transformative phase characterized by data-driven strategies such as A/B testing. Intelligems has leveraged this approach to conduct over 1,000 price tests across various...

EdTech Insight – Overcoming Common Challenges to Disruptive Innovation

by EdTechMate | Mar 19, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points Clay Christensen’s introduction of disruptive innovation nearly three decades ago carved a path for today’s widespread attempts to innovate and reshape markets across various industries. Companies seek to execute...

EdTech Insight – Why Physicians Resist Using Algorithm-Based Apps

by EdTechMate | Mar 19, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points Algorithm-based technologies, notably in the realm of artificial intelligence (AI), are advancing the healthcare industry by offering precise predictions and diagnoses, as well as educational support for clinicians on complex...

EdTech Insight – Why Leaders Need to Value Their Retirement-Age Workforce

by EdTechMate | Mar 19, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points In response to the global trend of a growing retirement-age workforce and concurrent labor shortages, Ken Dychtwald, CEO of Age Wave, advocates for the importance of valuing and retaining older workers. Key points discussed include...