by EdTechMate | Jul 9, 2024 | McKinsey, News & Insights
Executive Summary and Main Points Recent analyses indicate that organizations with superior customer experience ratings have seen double the revenue growth compared to their counterparts. This success is attributed to the enhanced acquisition, retention, and...
by EdTechMate | Jul 9, 2024 | McKinsey, News & Insights
Executive Summary and Main Points In the realm of international education and digital transformation, McKinsey & Company has introduced an innovative approach to honing problem-solving skills through weekly crosswords. These puzzles, tailor-made for the McKinsey...
by EdTechMate | Jul 9, 2024 | McKinsey, News & Insights
Executive Summary and Main Points The McKinsey China Consumer Survey 2024 highlights key behavioral trends shaping consumption in China, which may be indicative of broader shifts in global markets, particularly in uncertain economic climates. These trends include the...
by EdTechMate | Jul 8, 2024 | McKinsey, News & Insights
Executive Summary and Main Points Recent advancements in generative AI (gen AI) have demonstrated its potential value and the challenges in scaling its applications. Key findings from a McKinsey survey underscore the importance of integrating and managing data...
by EdTechMate | Jul 8, 2024 | McKinsey, News & Insights
Executive Summary and Main Points In this rapidly evolving era, Gen Z’s entry into the market as consumers and workforce members heralds a shift in customer service demands. Generative AI (gen AI) has emerged as a transformative agent in customer care within...
by EdTechMate | Jul 5, 2024 | McKinsey, News & Insights
Executive Summary and Main Points The examination of nearly 170 shareholder activist campaigns has revealed insights into the effectiveness of strategic interventions in company performance, particularly concerning stock price. While initial campaigns frequently...
