EdTech Insight – Why You Should Be Tracking Customer Surplus Value

by EdTechMate | May 29, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points Recent developments in customer feedback metrics introduce a groundbreaking metric known as Customer Surplus Value (CSV), which, when used in tandem with the established Net Promoter Score (NPS), provides a more holistic view of...

EdTech Insight – M&A Should Be Transformational — Not Transactional

by EdTechMate | May 29, 2024 | Harvard Business Review, News & Insights

“`html Executive Summary and Main Points The contemporary framework for Merger and Acquisition (M&A) within businesses has evolved from a predominantly transactional focus, emphasizing economies of scale and cost consolidation, to a strategic emphasis on...

EdTech Insight – What to Know About Starting Your Career Remotely

by EdTechMate | May 29, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points In the evolving landscape of global higher education and professional development, remote work emerges as a significant trend impacting recent graduates and young professionals. The adaptation to fully remote roles has brought about a...

EdTech Insight – Microsoft Entra ID Tenant Starters Guide: Understanding Identity Management and Licensing

by EdTechMate | May 29, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points Microsoft Entra ID Tenant, previously known as Azure Active Directory, represents a pivotal shift in identity and access management (IAM) within cloud services for organizations. This service underpins critical Microsoft offerings...

EdTech Insight – How One Energy CEO Is Leading a Transition Toward Clean Energy

by EdTechMate | May 29, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points In recent education technology developments, global higher education continues to witness significant digital transformation influenced by the strategic shifts in various sectors. An inspirational example emerges from the energy...

EdTech Insight – How to Make Your Leadership Potential More Visible

by EdTechMate | May 29, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points The integration of digital transformation strategies in education, particularly global higher education, is becoming pivotal. Recent insights from Suzanne Peterson, an associate professor at Thunderbird School of Global Management at...