EdTech Insight – 2024 Microsoft Nonprofit Partner of the Year Awards announced

by EdTechMate | Jul 1, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points The Microsoft Partner of the Year Awards has recently recognized the significant achievements of partners in developing innovative solutions based on Microsoft technology, specifically focusing on the altruistic utilization of...

EdTech Insight – How smaller businesses can reimagine brand building with generative AI

by EdTechMate | Jul 1, 2024 | CIO, News & Insights

Executive Summary and Main Points With the advent of generative AI (genAI), there is a burgeoning transformation in brand marketing for small businesses, which historically struggle with limited marketing resources. Researchers have indicated that marketing and sales...

EdTech Insight – Research: Speed Matters When Companies Respond to Social Issues

by EdTechMate | Jul 1, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points The analysis of Fortune 500 companies’ Instagram activity following the tragic event of George Floyd’s murder has revealed significant findings on corporate activism and consumer perception. The speed of a firm’s response...

EdTech Insight – How to Structure Customer Service Calls to Boost Satisfaction and Sales

by EdTechMate | Jul 1, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points The recent study on language timing accentuates the profound influence of when particular language and communication styles are employed in customer service on customer satisfaction and purchase decisions. As higher education...

EdTech Insight – Meta accused of breaching EU antitrust rules over ad-supported subscription service

by EdTechMate | Jul 1, 2024 | CNBC, News & Insights

Executive Summary and Main Points The prevailing environment within the tech sector has seen a notable decline in investor confidence, exemplified by a sharp drop in the stock value of leading tech conglomerate Meta. Amidst this atmosphere, the company is grappling...

EdTech Insight – Morgan Stanley lanza una IA generativa para el análisis global

by EdTechMate | Jul 1, 2024 | CIO, News & Insights

Executive Summary and Main Points Morgan Stanley’s adoption of generative AI tools, developed by OpenAI, stands as a revolutionary step in financial advisory services. The tools are designed to record, transcribe, and succinctly summarize over a million client...