EdTech Insight – 3 Ways to Clearly Communicate Your Company’s Strategy

by | May 24, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points:

Recent insights into corporate communication of strategy highlight key innovations and trends centered around the effective dissemination of strategic choices within organizations. A major issue is the frequent miscommunication resulting from a lack of shared context. Innovative approaches to this challenge include presenting rejected strategic alternatives to illustrate decision-making paths, linking strategy to the core purpose of an organization, and actively involving employees in strategy development. Techniques are being enhanced by digital technologies such as AI-powered tools to foster deeper employee engagement and understanding.

Potential Impact in the Education Sector:

In the Further Education and Higher Education realms, these communication practices can lead to more informed and engaged faculty and administrative staff, who are better equipped to enact institutional strategies. Micro-credentials could benefit from these strategies by providing clarity on the value and differentiation of various offerings. Strategic partnerships between education institutions and EdTech companies could leverage these insights to facilitate mutual understanding and alignment on initiatives, helping to drive digital transformation in education more effectively.

Potential Applicability in the Education Sector:

Innovative applications that could prove beneficial involve AI-driven surveys that engage educators and students in strategy development, fostering a deeper insight into institutional choices. Such tools could help demystify the strategic focus of a university, for instance, when deciding to concentrate on certain research areas or pedagogical approaches. Utilizing digital platforms to communicate the “why” behind not pursuing certain academic programs could enhance stakeholder buy-in and streamline university resources towards shared goals.

Criticism and Potential Shortfalls:

A critical analysis suggests these approaches might fall short if not adapted to the cultural and ethical nuances of global education systems. For example, the level of transparency and participation encouraged in Western corporations might clash with hierarchical structures in other parts of the world, potentially leading to resistance or misunderstanding. Ethical concerns also arise regarding data privacy and the burden of constant engagement on educators who are already stretched thin. Comparative international case studies should be explored to ensure cultural compatibility and to tailor approaches effectively.

Actionable Recommendations:

It is recommended that international education leadership consider the following practical steps: integrate clear communication strategies that involve explaining not only the chosen strategic path but also those not taken to contextualize decisions; link strategic initiatives explicitly to institutional missions and goals; and foster a participatory culture by leveraging digital tools like AI to gather and reflect on diverse insights across the academic community. By doing so, educational institutions can work towards a more cohesive understanding and execution of their strategies in the digital age.

Source article: https://hbr.org/2024/05/3-ways-to-clearly-communicate-your-companys-strategy