EdTech Insight – 4 Reasons Why Managers Fail

by | Apr 11, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points

Recent Gartner research indicates a steep rise in managerial responsibilities, with many managers feeling overwhelmed and experiencing work-induced stress. The study reveals that the number of direct reports to managers has nearly tripled over six years, exacerbating the issue. The research outlines four key predictors of managerial failure and presents strategies for organizations to bolster managerial effectiveness and address growing concerns in leadership roles.

Potential Impact in the Education Sector

The findings from the Gartner study are highly relevant to Further Education and Higher Education, where academic leaders often grapple with expanded responsibilities and evolving learning environments. As institutions globally grapple with digitalization and the growing influence of Micro-credentials, strategic partnerships in the education sector must prioritize managerial support systems to ensure educator effectiveness and prevent the potential burnout of academic leaders.

Potential Applicability in the Education Sector

Innovative AI tools and digital platforms can provide academic leaders with efficient ways to manage increased responsibilities, potentially offsetting the stresses detailed in the Gartner report. Data analytics could be leveraged for personalized support structures for educators, and AI-driven administrative assistants could alleviate managerial workload. Such technologies must be contextually adapted for global education systems, taking into account varying infrastructure and cultural learning environments.

Criticism and Potential Shortfalls

While the deployment of AI and digital tools holds promise, it also brings risks of depersonalization and potential cultural insensitivity in diverse academic settings. The emphasis on technology should not overshadow the human-centric approach crucial in educational leadership. Comparative international case studies reveal varying levels of digital readiness, pointing to the need for tailored approaches sensitive to local contexts and ethical considerations.

Actionable Recommendations

International education leadership should consider the following steps to leverage the insights provided by the Gartner research:

1. Evaluate and restructure managerial roles to prevent overload and burnout.
2. Integrate AI-based support systems, emphasizing the importance of personalized and culturally sensitive management practices.
3. Invest in professional development focused on digital competencies for educators and leaders.
4. Monitor and measure the impact of new technologies on leadership roles through pilot projects and assess scalability in diverse educational contexts.

Incorporating these recommendations can help mitigate the risk of managerial failure and enhance the effectiveness of academic leadership amid the changing landscape of global higher education.

Source article: https://hbr.org/2024/04/4-reasons-why-managers-fail