EdTech Insight – Build your own copilot! New Microsoft Copilot extensions

by | May 25, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points

Abram Jackson, the Principal Product Manager for Microsoft 365, introduces the potential of Copilot extensions to enhance Microsoft 365’s capabilities by integrating external data and designing tailored experiences. Utilizing large language models and Microsoft Graph, users can automate tasks, improve workflows, and personalize their digital work environment. Extensions enable direct connectivity to data sources outside of Microsoft 365, custom Copilot configurations for specific tasks, and seamless interaction with Microsoft’s suite of productivity tools. Key concepts include the use and building of plugins, connectors, and specialized Copilots, demonstrating an evolution in how professionals interact with information across various platforms.

Potential Impact in the Education Sector

The integration of Copilot extensions into Microsoft 365 presents significant implications across Further Education, Higher Education, and Micro-credentials. These sectors can look to gain from the personalized and efficient management of educational tasks, integration of various data sources pertinent to academics and administration, and new methods of content creation and curation. Strategic partnerships with institutions can leverage extensions to enrich learning experiences, foster collaboration, and support the educational digital infrastructure, simplifying administrative processes and solidifying the digitalization of the education sector.

Potential Applicability in the Education Sector

AI-powered Copilot extensions can revolutionize global education systems. Instructors could tailor course content delivery, relying on external academic databases and real-time student data for personalized teaching. Administrative staff might automate the drafting of institutional reports or grant applications through specialized extensions. Meanwhile, students could access micro-credential and e-learning platforms integrated seamlessly with productivity tools to manage their learning journeys effectively. These applications of AI and digital tools demonstrate a potential leap forward in pedagogical strategies and educational administration efficiency.

Criticism and Potential Shortfalls

While Copilot extensions offer transformative potential, there are critiques to consider. Questions around data privacy and security emerge, particularly with the integration of external data in education settings where sensitive information is prevalent. Reliance on AI may also lead to complacency in critical thinking and original content generation among students and faculty. Comparative international case studies may uncover disparities in access and implementation efficiency, emphasizing global digital divides. There are additional cultural and ethical considerations, as AI-generated content may not always reflect diverse values or understand context within the global education landscape.

Actionable Recommendations

To leverage Copilot extensions within higher education, it is recommended to initiate pilot programs that evaluate the effectiveness of tailored extensions in course delivery and administrative workflows. Institutions should collaborate with tech partners to create bespoke educational plugins and connectors, focused on enhancing learning and operational efficiency. Emphasizing the ethical use of AI, frameworks for data governance should be established to respect privacy and promote equitable access. International education leadership must ensure proper training for staff and students to adopt these tools strategically, fostering a culture of innovation while maintaining academic integrity and inclusion.

Source article: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/build-your-own-copilot-new-microsoft-copilot-extensions/ba-p/4151857