EdTech Insight – Challenges in Uploading Files Over 2GB via HTTP Protocol in IIS Web Server

by | May 26, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points

In the realm of international higher education and digital transformation, the technical challenge addressed by a case study focuses on the limitations encountered while uploading large files to a web application hosted on Internet Information Services (IIS). Specifically, the customer faced a hurdle when attempting to upload files larger than 2GB. Despite adjustments in configurations settings, files beyond this threshold triggered a 400 Bad Request error, with differing error messages between Integrated and Classic Application Pool Modes. This issue underscores a critical limitation within IIS regarding file handling, which is unaffected by server version and is consistent across all supported Windows Server versions.

Potential Impact in the Education Sector

The discussed technical restrictions of IIS can significantly impact various areas of the education sector. In Further Education and Higher Education, the need to upload large digital resources—such as video lectures, research data sets, and extensive repositories—is growing. The inability to do so within current http protocol limits could stifle resource sharing and collaboration. Moreover, in the burgeoning market of Micro-credentials, the distribution of comprehensive course materials could be compromised. Institutions may need to consider alternative file transfer methods or ensure that systems are in place to handle data in smaller segments.

Potential Applicability in the Education Sector

For global education systems, this technical challenge presents an opportunity to incorporate innovative AI and digital tools designed for effective large file management. AI solutions could be employed to intelligently segment and reassemble large files or optimize data compression without losing quality. Educational platforms can integrate more robust file-transfer protocols like FTP or web-based distributed authoring and versioning (WebDAV) for better handling of sizeable academic materials.

Criticism and Potential Shortfalls

A critical analysis that includes real-world examples and international education case studies reveals that relying solely on IIS for large file uploads is deficient. This technical constraint ignores the increasing trend of data intensiveness in educational resources. Additionally, the adoption of alternative protocols might burden institutions with additional technical requirements and potential security concerns. There are also ethical and cultural considerations, as not all users within the global education community may have equal access to the technology required for managing large file transfers.

Actionable Recommendations

Education leaders should seek to mature their digital infrastructure by considering the following steps: adopting advanced file transfer protocols, embedding AI-based file segmentation solutions within their systems, and conducting training for IT officials and end-users on managing large files. Moreover, strategic partnerships with technology providers can lead to the co-development of tailored solutions for the educational sector, thereby enhancing the capability of institutions to handle extensive digital resources effectively. Furthermore, assessing the digital readiness of all community stakeholders is essential to ensure equitable access and usability of such enhanced systems.

Source article: https://techcommunity.microsoft.com/t5/iis-support-blog/challenges-in-uploading-files-over-2gb-via-http-protocol-in-iis/ba-p/4152260