EdTech Insight – Doctors are turning medical generative AI into a booming business

by | Mar 16, 2024 | CNBC, News & Insights

Executive Summary and Main Points

The HIMSS conference in Orlando, Florida became a showcase for the latest healthcare technology, particularly ambient clinical documentation tools. With 30,000 health and tech professionals in attendance, the spotlight was on artificial intelligence (AI) solutions that promise to alleviate the administrative burden on clinicians. Companies like Microsoft’s Nuance Communications, Abridge, and Suki displayed their advancements in AI which can record and transcribe patient-doctor interactions into clinical notes. This innovation aims to reduce “pajama time” – the additional hours doctors spend on paperwork – and refocus their attention on patient care. Adoption rates of these tools are swift, exemplified by Microsoft’s DAX Copilot now being used by over 200 organizations and epic deployments like Stanford Health Care’s enterprise-wide roll-out. The advancements blend cutting-edge AI with more traditional, personal medical practices, signaling a potential major shift in healthcare workflows and doctor-patient dynamics globally.

Potential Impact in the Education Sector

In the education sector, the implications of similar AI-enabled documentation technology are vast. For Further Education and Higher Education, the integration of AI tools could revolutionize the administrative landscape, enabling educators to spend more time with students and less on bureaucratic tasks. This could have profound effects on teaching quality and student engagement, as well as faculty wellness. Furthermore, in the realm of Micro-credentials, such AI applications can streamline the certification process by efficiently capturing learner-educator interactions for accreditation purposes. Strategic partnerships with tech providers, similar to collaborations witnessed in the healthcare sector with Epic, could facilitate swift digital transformation within educational institutions.

Potential Applicability in the Education Sector

AI-driven documentation tools offer innovative applications for global education systems. For instance, AI could transcribe lectures and discussions, opening new paths for inclusive education through real-time captioning and translation services. Digital tools might also track and analyze student participation, adjusting curricula to individual learning needs. Furthermore, educators could employ AI to reduce grading time for written assignments or provide personalized feedback. These technologies promise to enrich the educational experience for students and educators alike through a more interactive and personalized learning environment.

Criticism and Potential Shortfalls

While AI-driven tools in clinical settings boast of efficiency gains, their adoption in education must be scrutinized for possible shortfalls. Ethical concerns around consent and data privacy arise when recording student interactions. Moreover, reliance on such tools could inadvertently diminish the development of vital communication skills among students. Cultural implications are also noteworthy, as algorithms may misinterpret nuances in multilingual environments, leading to misrepresentations in transcription. International case studies highlight the variability in efficacy and reception of these tools across different cultural and educational settings, underscoring the need for context-aware development and implementation.

Actionable Recommendations

For international education leadership seeking to implement these technologies, several strategic steps are recommended. First, pilot programs should be initiated to measure the impact on both educational delivery and administrative efficiency. Stakeholder feedback, particularly from educators and students, is critical for iterative improvement. Partnerships with AI tech companies must emphasize customization to meet the specific needs of educational institutions. Ongoing professional development for educators will be essential to maximize the potential of these tools. Lastly, any deployment should be underpinned by robust data protection policies to safeguard the privacy of all users

Source article: https://www.cnbc.com/2024/03/16/himss-2024-ambient-clinical-documentation-steals-the-show.html