EdTech Insight – How smaller businesses can reimagine brand building with generative AI

by | Jul 1, 2024 | CIO, News & Insights

Executive Summary and Main Points

With the advent of generative AI (genAI), there is a burgeoning transformation in brand marketing for small businesses, which historically struggle with limited marketing resources. Researchers have indicated that marketing and sales support pose significant challenges for 67% of small business founders. Emerging genAI capabilities are revolutionizing the creation of marketing content, enabling companies to integrate data-informed, precise, and engaging brand awareness strategies. Furthermore, AI-infused design tools are democratizing high-quality visual and video content production, hitherto only attainable by larger firms with bigger budgets.

Potential Impact in the Education Sector

The education sector, encompassing Further Education, Higher Education, and providers of Micro-credentials, stands to gain profoundly from these AI innovations. Just as small businesses leverage genAI for marketing, educational institutions can utilize these tools for student recruitment, alumni engagement, and personalized learning experiences. The strategic partnerships between educational institutions and tech companies could facilitate the digitalization of marketing campaigns, enabling schools to reach a global audience effectively. Furthermore, the introduction of AI-driven tools in the classroom can enhance digital literacy and prepare students for a technology-centric labour market.

Potential Applicability in the Education Sector

There are myriad applications of AI and digital tools within global education systems. For instance, AI could tailor marketing materials to attract prospective students from diverse cultural backgrounds. AI could also revolutionize course material development by assisting educators in designing more engaging and interactive content. AI-driven analytics could help in understanding, engaging, and retaining students by delivering insights into learning patterns. Innovative tools such as the Copilot+ PC’s touted by Dell could provide robust educational platforms for both educators and students to engage with AI capabilities seamlessly.

Criticism and Potential Shortfalls

Despite the promise of genAI in the educational marketing context, there are critical issues and potential downfalls to consider. The ethical implications of AI-generated content raise questions about originality and intellectual property. Furthermore, reliance on technology could lead to a digital divide, exacerbating inequities in global education. Comparative international case studies reveal varying degrees of success in AI adoption, with disparities often linked to infrastructure readiness and cultural attitudes towards technology. There is also the risk of homogenization in marketing approaches, which may not resonate across diverse international audiences.

Actionable Recommendations

For international education leadership seeking to harness genAI and related technologies, several practical steps are advisable. Educators and administrators should undertake rigorous training to become proficient in leveraging AI tools for brand marketing and content creation. Strategic investment in IT infrastructure is essential for optimizing the use of AI technologies. It is also recommended that education institutions establish clear ethical guidelines for the use of AI in marketing to safeguard against potential abuses. Lastly, fostering collaborations between technology providers and educational entities could yield mutually beneficial opportunities for innovation and growth.

Source article: https://www.cio.com/article/2156893/how-smaller-businesses-can-reimagine-brand-building-with-generative-ai.html