EdTech Insight – How to Ask for the Feedback You Really Need

by | May 16, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points

The educational technology news piece revolves around the strategy for obtaining constructive feedback within a professional setting. The emphasis is on the cultivation of a structured, targeted approach toward feedback requests to enhance personal development. The article outlines a three-step process involving identification of a key personal development area, focusing on a specific skill or behavior within that area, and soliciting feedback that is immediate and centered on the subjective impact of one’s actions. The concept aligns with overarching trends in international education and digital transformation wherein feedback mechanisms and personalization play pivotal roles in fostering learning and professional growth.

Potential Impact in the Education Sector

The outlined feedback approach has significant implications for Further Education, Higher Education, and Micro-credentials. In these domains, such practices can lead to more effective mentorship, improved teaching methodologies, and enhanced learner engagement. Strategic partnerships could be strengthened as this feedback model encourages clearer communication channels, fosters a culture of continuous improvement, and underlines the importance of collaboration. Digitalization serves as a facilitator for these feedback mechanisms, enabling timely, detailed, and location-independent interactions between educators, students, and institutional leadership. Ultimately, this could drive educational excellence and innovation.

Potential Applicability in the Education Sector

The strategies suggested for obtaining feedback could be integrated into digital tools and AI-driven platforms within global education systems. For instance, AI could be leveraged to analyze feedback for actionable insights, track progress on specified skills, and even prompt mentors or educators to provide targeted feedback after observing particular behaviors. Moreover, digital platforms could incorporate feedback request templates and real-time response capabilities, ensuring that the quality of feedback aligns with learners’ developmental goals. Integrative tools might also facilitate peer-feedback within an international educational cohort, fostering a global learning community that values diverse perspectives.

Criticism and Potential Shortfalls

While the structured approach to feedback is well-founded, potential criticisms and shortfalls exist. For instance, such prescriptive feedback may not capture unexpected yet valuable insights that arise from less targeted conversations. International case studies might reveal cultural variations in feedback reception and delivery, indicating that the proposed method might not be universally applicable or effective. Moreover, ethical considerations arise around data privacy and surveillance in digital feedback mechanisms. The efficacy of this strategy is contingent upon the genuine investment of participants and may falter in environments where development is not prioritized.

Actionable Recommendations

International education leadership could explore the following recommendations:
1. Tailor AI-enabled feedback platforms that prompt specific, constructive feedback inline with personal development goals.
2. Develop mentorship programs that incorporate this feedback methodology, making sure to provide training on its principles and benefits.
3. Integrate feedback mechanisms into curriculum and course design, ensuring that students and educators become accustomed to and comfortable with such exchanges.
4. Encourage strategic partnerships with tech firms specializing in educational tools to ensure that the digital infrastructure supports these feedback processes.
5. Continuously evaluate the cultural relevance and ethical considerations involved in feedback digitalization to ensure respectful, secure, and effective implementation

Source article: https://hbr.org/2024/05/how-to-ask-for-the-feedback-you-really-need