EdTech Insight – How to govern with people-centric planning

by | May 6, 2024 | CIO, News & Insights

Executive Summary and Main Points

Key innovations and trends within the realm of global higher education and digital transformation are increasingly shaped by people-centric planning approaches to governance. Traditional project-based technology planning and funding models are becoming obsolete in favor of persistent, long-term funding and value stream organization.

Three fundamental principles underlie the successful deployment of these novel approaches: governance through innovation, aligning technology with business, and empowering teams with autonomy. This pivot necessitates leaders to provide key business metrics and track real-time value, thereby fostering trust and reducing business risks in digitally transformed environments.

Potential Impact in the Education Sector

In the context of Further Education, Higher Education, and the burgeoning domain of Micro-credentials, a people-centric planning approach could redefine strategic partnerships and digitalization efforts. By focusing on persistent funding, institutions may better align their technology initiatives with educational outcomes and market demands.

Aligning technology with both administrative and academic goals could enhance operational efficiency, and empowering teams could lead to innovative educational solutions and improved stakeholder satisfaction. The ability to track and respond to real-time educational metrics could transform institutional effectiveness and competitiveness on a global scale.

Potential Applicability in the Education Sector

AI and digital tools stand at the forefront of potential applications within global education systems embracing people-centric planning. Platforms for adaptive learning, AI-driven analytics for student success, and digital infrastructure designed around value streams can be integrated seamlessly into education models that prioritize long-term value over short-term project benchmarks.

Utilization of business metrics that reflect educational quality, such as graduate employability rates and student engagement levels, can inform the allocation of resources and the direction of pedagogical strategies. This fosters an education sector that is agile, responsive, and tuned to the nuances of a rapidly changing job market and digital-centric society.

Criticism and Potential Shortfalls

Despite the promise of people-centric planning, there are concerns regarding its implementation and scalability across diverse international case studies. Ethical and cultural considerations are paramount, as technology deployment decisions made through a Western lens may not translate effectively into different educational ecosystems.

Furthermore, excessive focus on business metrics could potentially sideline integral academic values and objectives, or conflict with public education priorities and funding structures. Real-world examples where technology metrics failed to align with core educational outcomes serve as cautionary tales against an uncritical adoption of this approach.

Actionable Recommendations

For international education leadership, the following strategic insights may guide the implementation of people-centric planning and technology:

  • Define and adopt educational metrics that truly reflect the institution’s mission and stakeholder value.
  • Empower technology teams to explore persistent, agile funding models that accommodate changing educational needs.
  • Establish transparent governance structures to align technology and educational goals, ensuring open communication and shared direction.
  • Engage in cross-cultural dialogues that support the ethical and contextualized adoption of digital tools in educational settings.
  • Utilize case studies from diverse international contexts to inform local strategy, complementing global trends with local insights.

By addressing the critical balance between business acumen and educational integrity, higher education institutions can harness the potential of digital transformation to provide relevant, high-quality education in a globalized world.

Source article: https://www.cio.com/article/2098334/how-to-govern-with-people-centric-planning.html