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EdTech Insight - IT downtime cuts enterprise profit by 9%, says study | EdTech Mate

EdTech Insight – IT downtime cuts enterprise profit by 9%, says study

by | Jun 11, 2024 | CIO, News & Insights

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Executive Summary and Main Points

Innovations and trends in the intersection of IT operations and cyber security reveal significant financial burdens for large enterprises due to downtime, with cutting-edge research suggesting a pressing need for greater budget allocation to ransomware strategies. By analyzing a report commissioned by Splunk and conducted by Oxford Economics, insights around cyberattack-induced downtime are brought to light, emphasizing both human error and cybersecurity breakdowns as primary causes. As this pertains to international education, the digital transformation of higher education infrastructures could greatly benefit from bolstering cyber resilience and reducing downtime through strategic software and infrastructure investments.

Potential Impact in the Education Sector

The revelations of this study suggest that Further Education and Higher Education institutions could face similar downtime costs affecting their bottom line, prompting the necessity for establishing robust cybersecurity protocols. This extends to the digital delivery of Micro-credentials, where system reliability is crucial. The adoption of advanced observability tools and a proactive cybersecurity stance within strategic partnerships can facilitate enhanced digitalization efforts and a more secure educational technology landscape.

Potential Applicability in the Education Sector

Implementing AI-powered observability tools could greatly benefit global education systems by minimizing downtime and expediting recovery from cyber incidents. Incorporating these tools in routine operational and IT strategies could result in a seamless learning experience, ensuring that educational content delivery, management systems, and student data are well-guarded against cyber threats. This integration may also aid in the personalization of learning, adaptive response to student needs, and the general elevation of educational service quality.

Criticism and Potential Shortfalls

Critiques of the study might highlight potential biases given its commission by a vendor in the field. Additionally, it is essential to consider the ethical and cultural nuances of implementing such technologies across diverse international education systems. The cost implications and accessibility factors for lower-resourced institutions could exacerbate educational inequities. Real-world applications, such as comparisons between cybersecurity approaches in different national educational contexts, could illuminate disparities and inform more equitable cyber strategies.

Actionable Recommendations

To mitigate the impact of downtime, it is recommended for educational leaders to progressively budget for and invest in cybersecurity infrastructure, particularly in ransomware protection and data extortion safeguards. Training programs should be established to reduce human error, a leading cause of downtime. Finally, strategic collaborations with IT and cybersecurity experts could ensure that digital transformation efforts in international education align with industry best practices and protect against emerging cyber threats.

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Source article: https://www.cio.com/article/2142257/it-downtime-cuts-enterprise-profit-by-9-says-study.html