EdTech Insight – New look for Intune Company Portal app for Windows

by | Jun 3, 2024 | Harvard Business Review, News & Insights

“`html

Executive Summary and Main Points

The Microsoft Intune Company Portal app for Windows is introducing a modernized design set to enhance the user interface. Key points include:

  • A preview version is currently available, with the full release scheduled for August 2024.
  • The modernized design intends to maintain the existing functionality while presenting a more intuitive user experience.
  • Changes primarily affect the Home, Devices, and Downloads & Updates pages, and introduce a Notifications feature.
  • User feedback is encouraged via the Feedback Hub or blog comments.
  • There will be no new features or changes in functionality; the update focuses on design and experience improvements.

Potential Impact in the Education Sector

The redesigned Company Portal could significantly impact various arenas within Further Education, Higher Education, and the landscape of Micro-credentials. These effects include:

  • Enhanced navigation and ease of use for students and faculty, leading to a smoother management of educational applications and resources.
  • Strategic partnerships might be forged or strengthened by leveraging the updated interface to boost engagement and collaborative work.
  • Seamless updates and device management could aid institutions running on Microsoft infrastructure, ensuring consistency and reliability in digital resources needed for micro-credential programs.

Potential Applicability in the Education Sector

Applying this update in the education sector could lead to innovative uses such as:

  • AI-driven recommendations for apps and resources according to user behavior and academic needs.
  • Integration with learning management systems (LMS) to streamline the distribution of digital coursework and updates.
  • Custom notifications for academic deadlines, university events, and compliance alerts.

Criticism and Potential Shortfalls

Despite the positive outlook on the redesign, there are potential criticisms:

  • Lack of new functionality may disappoint users expecting more than aesthetic changes.
  • Inconsistencies in user experience across different platforms could arise, possibly affecting those institutions with diverse technological environments.
  • Educational institutions with strict change management protocols may find the automatic update process challenging to control.
  • Ethical considerations arise relating to data privacy, particularly in handling student and staff information within the app.

International case studies, like the varied responses to digital transition in European universities versus American colleges, could provide comparative insights into the deployment and reception of such design updates.

Actionable Recommendations

To capitalize on the redesigned Company Portal app, recommendations for international education leadership include:

  • Conducting pilot tests with a focus group of users to gather insights and prepare for a wide-scale rollout.
  • Considering user training sessions to acclimate students and staff to the new interface.
  • Exploring synergies with existing educational technology and potential integration opportunities.
  • Developing a comprehensive communication strategy that aligns the rollout with institutional goals and academic calendars.
  • Reviewing and adapting IT policies to prepare for the update and ensure a seamless transition.

“`

Source article: https://techcommunity.microsoft.com/t5/intune-customer-success/new-look-for-intune-company-portal-app-for-windows/ba-p/4158755