EdTech Insight – Research: How Remote Work Impacts Women at Different Stages of Their Careers

by | Jun 11, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points

Work from home (WFH) practices, catalyzed by the COVID-19 pandemic, have had mixed impacts on women’s careers in the technology sector, particularly in software engineering. Research at a Fortune 500 company indicated that proximity in the workplace fostered mentorship and that junior female engineers benefited significantly from face-to-face interactions, receiving more diverse and plentiful feedback on their work. Conversely, senior female engineers who worked closely with their teams provided more mentoring at the cost of their productivity and advancement opportunities. While WFH reduced mentoring opportunities for junior engineers, it also diminished the invisible labor imposed on senior female engineers, allowing them to focus more on their output. These patterns reflect nuanced intersections of gender, seniority, and remote work dynamics within the tech industry.

Potential Impact in the Education Sector

In Further and Higher Education, the implications of WFH can lead to a reconsideration of mentorship dynamics and professional development programs, utilizing digital platforms for nurturing talent. Proximity no longer being a defining factor, virtual mentorship may need structured reinforcement via digital tools to maintain its quality. In the realm of Micro-credentials, remote work could enable flexible learning and support models where educators balance their professional contributions and ongoing personal development more effectively. Strategic partnerships between educational institutions and tech companies could facilitate knowledge transfer and honed mentorship practices in the digital workspace.

Potential Applicability in the Education Sector

The inclusion of digital tools and AI could enhance remote mentorship in global education systems, offering adaptive learning platforms and intelligent matching systems for mentors and mentees. Virtual collaboration spaces could replicate in-person interaction benefits, providing conversational AI for immediate feedback and analysis, thereby helping mitigate the mentorship gap identified in remote settings. Educational leadership can draw upon these technological advances to strengthen community and interpersonal learning experiences, regardless of physical location.

Criticism and Potential Shortfalls

The WFH paradigm raises concerns regarding the potential loss of quality in professional relationships and mentorship, particularly for those in the early stages of their careers. The study, focused on a specific industry and company, may not universally translate across all sectors, highlighting the need for context-specific research. Additionally, the cultural and ethical implications of WFH emphasize the necessity to address gender norms and biases that may affect perceptions of invisible work. Comparative international case studies could provide deeper insights into how remote work is reshaping professional development and gender equity globally.

Actionable Recommendations

Educational leaders should explore digital mentorship platforms tailored for diverse learning environments, integrating AI assistance where appropriate. Designing recognition systems to appropriately value the contribution of mentors in digital formats can help avoid the pitfalls of invisible work. In addition, developing strategies to ensure inclusive access to digital tools for all students and educators will be crucial. Lastly, international education leadership should invest in longitudinal studies to assess the long-term impacts of remote work on professional development, gender equity, and mentorship quality in higher education.

Source article: https://hbr.org/2024/06/research-how-remote-work-impacts-women-at-different-stages-of-their-careers