EdTech Insight – Rewired and running ahead: Digital and AI leaders are leaving the rest behind

by | Jan 12, 2024 | McKinsey, News & Insights

Executive Summary and Main Points

In recent research examining over 1,000 companies with a focus on the banking sector, it is evident that the gap in digital and AI capabilities between industry leaders and other players is widening. Over a three-year span, this gap increased by 60 percent, which has considerable implications for organizations failing to keep pace. Companies demonstrating superior digital and AI competence outshine laggards with two to six times higher returns on total shareholder returns across various sectors. Success lies in the strategic implementation of these technologies, enabling leading firms to capitalize on compounding advantages. Practices that differentiate leaders include a holistic development of hard-to-copy capabilities, organizational rewiring, significant investments, and a robust action plan for digital and AI incorporation.

Potential Impact in the Education Sector

In the context of Further Education and Higher Education, these findings suggest significant opportunities for institutions that invest in digital and AI capabilities. Leveraging such technologies can lead to improved student engagement, personalized learning experiences, and streamlined administrative processes, potentially widening the gap between innovative institutions and their counterparts. The adoption of Micro-credentials could benefit from digitalization by allowing flexible, scalable, and personalized certificate programs aligned with industry needs. Strategic partnerships with tech companies can provide the infrastructure and expertise needed to integrate such capabilities effectively and sustainably.

Potential Applicability in the Education Sector

This increasing success gap translates into a clear imperative for educational institutions to integrate AI and digital tools into their operational and educational strategies. Innovative applications could include AI-powered personalized learning pathways, predictive analytics for student success, and the digital delivery of micro-credentials that address immediate workforce needs. By virtually connecting global classrooms, these technologies also facilitate increased international collaboration and cross-cultural exchanges, thereby enriching the global education landscape.

Criticism and Potential Shortfalls

However, blindly adopting AI and digital transformation comes with potential pitfalls, such as exacerbating digital divides and overlooking critical ethical considerations like data privacy and the impact on employment. International comparisons reveal that success in one region does not guarantee success in another due to varying cultural and regulatory environments. An instance of this includes the variation in digital readiness and privacy regulations between countries which can influence the effectiveness and acceptability of technology-based interventions in education.

Actionable Recommendations

For international education leaders seeking to bridge the digital gap, it is crucial to start with a targeted strategic roadmap that identifies the most impactful applications of digital and AI for their specific context. Investments should focus on building core capabilities such as robust data infrastructures and a technically skilled workforce. Emphasizing interdisciplinary and cross-sector partnerships can accelerate capability development and ensure alignment with broader industry trends. Lastly, stakeholders must establish a continuous learning culture and policies that prioritize equity and ethical standards to mitigate the risks associated with digital and AI applications.

Source article: https://www.mckinsey.com/capabilities/mckinsey-digital/our-insights/rewired-and-running-ahead-digital-and-ai-leaders-are-leaving-the-rest-behind