EdTech Insight – Scaling national e-health: Best practices from around the world

by | Jun 3, 2024 | McKinsey, News & Insights

Executive Summary and Main Points

The landscape of global e-health reflects a complex and dynamic interplay between technological advancements, user needs, and systemic integration. Key innovations within this space include the development and implementation of national e-health solutions aimed at enhancing healthcare delivery through digital means. Trends indicate a significant rise in the adoption and value of e-health solutions, driven partly by the COVID-19 pandemic and facilitated by strategic actions targeting the setup, scale-up, and enhancement of benefits. While countries such as Israel and Estonia have demonstrated successful adoption and integration of e-health technologies, others like Germany have faced challenges in achieving desired adoption rates. Strategic actions in design inclusivity, regulatory frameworks, and system interoperability play pivotal roles in the widespread adoption of these health technologies.

Potential Impact in the Education Sector

The intersection of e-health innovations has profound implications for the education sector, particularly in Further Education, Higher Education, and Micro-credentials. These sectors can strategically leverage digital transformation by implementing educational technologies that mimic successful aspects of e-health infrastructure. Investment in digital platforms for curriculum delivery and student health services can improve both learning outcomes and student welfare. The integration of micro-credentials relating to digital health literacy and e-health systems operation can enhance the employability and responsiveness of graduates to healthcare sector needs. Collaborative partnerships, especially in research and technological development involving healthcare and education stakeholders, can enrich both the educational experience and advance health-related innovations.

Potential Applicability in the Education Sector

Innovative applications within the education sector can draw from e-health’s AI and digital tool advancements. Integrating AI-driven analytics into the evaluation of educational data can personalize learning experiences and identify systemic inefficiencies. Additionally, interoperable digital platforms can facilitate seamless access to a diversity of educational resources, mirroring the efficiency seen in integrated e-health solutions. Virtual learning environments, akin to telemedicine, can expand the reach of education, providing high-quality learning experiences irrespective of geographical barriers. Moreover, e-certifications and e-credentials systems akin to e-prescriptions can streamline the accreditation processes, bolstering the credibility and tracking of educational achievements.

Criticism and Potential Shortfalls

While e-health solutions have demonstrated considerable benefits, the current application has highlighted several shortfalls that parallel potential issues within the education sector. Key criticisms stem from concerns over data privacy, user experience, and the actual value rendered to users. Poorly designed educational technologies could impede user engagement, as witnessed with some e-health apps. Cultural and ethical considerations, such as equitable access to technology, must be factored in to avoid exacerbating existing disparities. Comparative international case studies reveal that systemic differences and user expectations vary significantly, suggesting that e-health and educational technologies must be tailored to the sociocultural context within which they are deployed.

Actionable Recommendations

For successful implementation of education technologies inspired by e-health, it is essential to adopt a user-centric design approach, involving key stakeholders in the development process to ensure relevance and ease of use. Education leaders should consider developing robust data privacy and cybersecurity standards to build trust among users. To promote widespread adoption, incentivizing the use of educational technologies while demonstrating their practical value becomes critical. Additionally, fostering partnerships with technology providers can facilitate the integration of these tools into existing educational infrastructures. Strategic change management initiatives and continuous communication are essential for overcoming resistance and driving adoption in both current and future projects within the global education landscape.

Source article: https://www.mckinsey.com/industries/healthcare/our-insights/scaling-national-e-health-best-practices-from-around-the-world