EdTech Insight – The cyber clock is ticking: Derisking emerging technologies in financial services

by | Mar 11, 2024 | McKinsey, News & Insights

Executive Summary and Main Points

Financial services companies globally are increasingly investing in and prioritizing emerging technologies, particularly cloud and edge computing, applied AI, next-gen software development, and digital identity and trust architecture. These areas are perceived to offer the most significant value in terms of automation, scalability, and cost savings. McKinsey’s research, in partnership with IIF, identifies these trends as well as the correlating cyber risks and the need for robust cybersecurity capabilities. A deficiency in foundational cybersecurity practices exists, and institutions must address this to leverage new technologies’ benefits securely.

Potential Impact in the Education Sector

In the education sector, such technological strides have significant implications. Further Education and Higher Education institutions could optimize operational efficiencies, improve student engagement and outcomes, and strengthen data protection through strategic applications of these technologies. The rise of Micro-credentials may harness these innovations to provide more scalable and personalized learning experiences. Strategic partnerships and collaborations with tech companies could enhance the digitalization process and robust cybersecurity is essential to protect sensitive educational data.

Potential Applicability in the Education Sector

AI and digital tools have multifaceted applications in global education systems, from personalized learning through applied AI to cloud-based platforms facilitating remote education with edge computing. Software development supports the creation of teaching tools and administrative systems, while digital identity solutions can secure access to educational resources. By paralleling financial services’ approach, educational institutions can create a more integrated, data-secure, and student-centric learning environment.

Criticism and Potential Shortfalls

The adoption of these technologies is not without criticism. Concerns exist about the widening digital divide and the potential for perpetuating biases in AI-driven solutions. Cultural and ethical dimensions must be considered, particularly in utilizing AI in diverse educational settings. Real-world case studies show varied successes across international landscapes, highlighting the need for customized approaches. The ethical use of student data and the possible infringement on privacy remain pressing concerns.

Actionable Recommendations

For immediate application, higher education leaders should prioritize aligning their technological upgrades with cybersecurity capabilities, engaging with proven cloud services, and exploring AI for personalized learning. Embedding digital identity systems to protect academic records and developing digital platforms for Micro-credentials also present strategic opportunities. As technology evolves, continuous professional development in digital competencies for educational staff will be essential to maintain relevancy and competitiveness in the global higher education sector.

Source article: https://www.mckinsey.com/capabilities/risk-and-resilience/our-insights/the-cyber-clock-is-ticking-derisking-emerging-technologies-in-financial-services