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Executive Summary and Main Points
Key innovations in the healthcare benefits space are emerging from a rigorous data-driven, test-and-learn approach, as exemplified by Walmart’s partnership with Included Health. By piloting virtual primary care solutions and focusing on strategic partnerships, large self-funded employers can enhance employee health outcomes and manage healthcare costs effectively. Successful pilots could pave the way for scaling these healthcare innovations, thus transforming the overall health care experience.
Potential Impact in the Education Sector
This approach has wide-ranging implications for the education sector, particularly in Further Education and Higher Education, where institutions can leverage similar strategies to optimize student health services, improve wellness outcomes, and manage costs. Micro-credentials and other streamlined educational offerings also stand to benefit by integrating such health and wellness innovations, enhancing the value proposition for learners while maintaining affordability.
Potential Applicability in the Education Sector
Education systems globally can apply the test-and-learn approach to pilot AI-enhanced virtual health services for students. This could include AI-based mental health support and virtual primary care, which can be tailored to address the specific needs and challenges of student populations, such as stress management and preventive healthcare.
Criticism and Potential Shortfalls
While the approach shows promise, potential shortfalls include technological disparities that may exclude less tech-savvy students and ethical concerns around data privacy. Comparative international case studies have shown varying levels of effectiveness, which indicates that institutional readiness and cultural context are vital success factors. There is also a risk of increased stratification in access to healthcare among students from different socioeconomic backgrounds.
Actionable Recommendations
Educational leaders should consider forming strategic partnerships with health tech companies to experiment with virtual health care for students. They should establish clear metrics for assessing the impact on student well-being and academic performance. It’s also essential to involve diverse student populations in pilot studies to ensure inclusivity and relevance across the board. By doing so, they can make informed decisions on scaling these services to benefit the wider educational community.
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Source article: https://hbr.org/2024/03/use-experimentation-to-design-better-health-care-benefits