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Executive Summary and Main Points
Innovations: Prompt engineering for generative AI is an emerging trend, enhancing information gathering from AI systems. Trends: There is a growing reliance on AI for information retrieval, but key insights from stakeholders (employees, partners, and customers) are invaluable for contextual and tacit knowledge that AI cannot replicate. Highlight: Satoru Iwata’s legacy of personal stakeholder interviews at Nintendo exemplifies the crucial balance of human and AI-generated insights.
Potential Impact in the Education Sector
The application of targeted prompt engineering in Further Education, Higher Education, and Micro-credentials could revolutionize how institutions interact with their various stakeholders. Strategic digital partnerships could leverage these insights for curriculum development, peer-to-peer learning, and personalized educational experiences, while contributing to the digitalization of education and fostering a symbiotic relationship between generative AI tools and human knowledge.
Potential Applicability in the Education Sector
AI and digital tools can be integrated into the global education systems through platforms that facilitate stakeholder discussions, contextual learning, and collaborative decision-making processes. For instance, utilizing AI prompts in student feedback mechanisms or alumni engagement strategies could enhance the richness of data collected and inform strategic educational initiatives.
Criticism and Potential Shortfalls
While generative AI has strengths in information processing, it lacks the nuances and deep understanding inherent in human interactions. This can lead to an underutilization of human resources if managers over-rely on AI. Comparative international case studies reveal ethical considerations around privacy, data security, and the cultural appropriateness of AI communications, underscoring the need to balance technology with ethical praxis.
Actionable Recommendations
For international education leadership to benefit from these technologies, it is recommended to foster a culture where AI and human insights coexist. This could involve training staff in effective prompt engineering, implementing AI tools that complement stakeholder engagement, and cultivating an open dialogue that values the unique contributions of each form of intelligence in the educational journey.
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Source article: https://hbr.org/2024/01/using-prompt-engineering-to-better-communicate-with-people