EdTech Insight – What It Takes to Build Influence at Work

by | May 15, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points

In a recent episode of the HBR IdeaCast, leadership coach Nashater Deu Solheim explores the dynamics of influencing those who are not direct subordinates, a situation common in both corporate and educational environments. The key insights shared by Solheim revolve around a three-part framework for influence, coined as ABC: advanced preparation, body language, and conversation. Such methodologies are particularly pertinent to global higher education dynamics, where cross-disciplinary and cross-cultural collaborations are essential. This resonates with the current trends advocating for digital transformation in education and the push towards fostering leadership and communication skills among educators and administrators.

Potential Impact in the Education Sector

The ABC framework presented by Solheim could significantly impact various strands of the education sector. In Further Education and Higher Education, understanding and influencing colleagues is crucial for driving change and fostering innovative pedagogies and curriculum designs. For micro-credentials, the ability to influence is key in forming strategic partnerships and ensuring these new credentials are recognized and valued by industry partners and educational institutions alike. The digitalization of education amplifies the need for effectively managing up and out, as virtual work settings become more prevalent.

Potential Applicability in the Education Sector

Implementing Solheim’s framework could greatly assist in the application of AI and digital tools in education. By preparing in advance, educators can customize AI-powered educational platforms to cater to diverse learning needs. Mastery of body language, even in virtual settings, can enhance live interactive teaching sessions, webinars, and collaborative projects. Purposeful conversation skills can lead to more constructive feedback and better adaptability to AI insights, enhancing learning outcomes in global education systems.

Criticism and Potential Shortfalls

Despite its strengths, Solheim’s influence framework may face criticism for not fully accounting for the complex ethical and cultural nuances present in international educational landscapes. Real-world examples could show that the one-size-fits-all formula may not apply across different cultural contexts. Comparative international case studies would be essential to understand the varied efficacy of these techniques around the world and ensure that such methods are sensitive to diverse cultural practices and ethical standards.

Actionable Recommendations

To integrate these insights into education technology projects, international education leaders should encourage training for educators in soft skills, focusing on Solheim’s influence framework tailored to multicultural and digital contexts. Programs should include cross-cultural communication, digital etiquette, and the use of AI for personalized learning experiences. Educational institutions should also explore partnerships with companies specializing in AI and digital tools to blend Solheim’s framework into technological applications, enhancing the influence and effectiveness of educational leaders in a global context.

Source article: https://hbr.org/podcast/2024/05/what-it-takes-to-build-influence-at-work