EdTech Insight – What’s new in Microsoft Intune June 2024

by | Jun 21, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points

Microsoft Intune introduces several innovative features designed to streamline mobile device management and security in an educational context. Noteworthy enhancements include a new troubleshooting tool for mobile devices, Windows enrollment attestation, and more granular endpoint security access controls. The infusion of such technological advancements contributes to the digital transformation within the global higher education framework, particularly in administrative and IT strategies.

Potential Impact in the Education Sector

The latest Microsoft Intune updates hold significant implications for Further Education and Higher Education institutions. The ability to troubleshoot mobile devices efficiently via the Remove apps and configuration feature may lead to minimized downtime and optimized device management. The Windows enrollment attestation ensures secure device enrollment, reinforcing cybersecurity hygiene. Granular RBAC controls could allow tailored access management across campus departments and teams. In the sphere of Micro-credentials, such advancements may augment the delivery of digital badges and certifications securely and reliably. These developments promote strategic partnerships among tech providers, educational institutions, and learners, fostering an ecosystem that values digitalization.

Potential Applicability in the Education Sector

AI and digital tools like those reflected in Intune’s updates can be seamlessly incorporated into global education systems. Real-time monitoring and selective restoration capabilities can support personalized learning environments where each student’s device is finely tuned to their educational needs. With secure device enrollment, institutions can safeguard not just devices but also the sensitive data of students and staff. Granular access controls align with differentiated and role-based learning models, possibly leading to customized learning experiences that reflect real-world organizational structures.

Criticism and Potential Shortfalls

While these technological strides are promising, there are potential setbacks to consider. The efficiency of troubleshooting tools may vary across diverse educational infrastructures with varying levels of IT support. The functionality of Windows enrollment attestation is contingent on having hardware that supports TPM 2.0, which might not be ubiquitous in all educational settings, particularly in underfunded institutions. Additionally, the granular RBAC controls require an informed administration to implement properly, and poor setup could lead to either over-restrictive or insufficiently secured access. Ethical and cultural implications arise when considering data privacy concerns associated with close monitoring and attestation of devices.

Actionable Recommendations

Leaders in international education can explore these technologies by piloting them in small, controlled projects. Evaluating device management and security in the current framework can guide the implementation of features like RAC and device attestation. Collaboration with IT departments is crucial to ensure that roles and access permissions align with educational objectives and privacy standards. Lastly, staying current with educational technology news and engaging with communities, such as Microsoft’s feedback portals, serves as a strategic approach to inform decision-making processes and adapt intuitively to ongoing digital transformation.

Source article: https://techcommunity.microsoft.com/t5/microsoft-intune-blog/what-s-new-in-microsoft-intune-june-2024/ba-p/4172928