EdTech Insight – Why IT Leaders Should Take a Franchise Approach to Data Management – SPONSOR CONTENT FROM ALTERYX

by | Jun 6, 2024 | Harvard Business Review, News & Insights

Executive Summary and Main Points

Recent advancements indicate an increasing role of data in powering technologies such as generative AI, with 80% of industrial data remaining untapped. A survey suggests enterprise leaders see cross-departmental data sharing as a means to enhance collaboration, productivity, and expedited decision-making. However, IT and data leaders often restrict data access due to governance and security concerns, a balance that is achievable with the right protocols. The concept of a “franchise” approach to data management is proposed, where IT enables business units to access and analyze data independently, fostering a mutual venture between IT and business operations. This franchise approach not only aligns data strategy with market demands but also sets a framework for best practices in data visibility, collaboration, and reuse, optimizing data governance and management.

Potential Impact in the Education Sector

The franchise model for data management possesses transformative potential for Further Education, Higher Education, and Micro-credentials. Higher educational institutions could see enhanced cross-departmental collaboration, leading to more informed strategic decisions and synergized research. Micro-credentials could benefit from a more personalized approach, utilizing data insights to tailor programs to specific market needs and student profiles. Strategic partnerships between academic institutions and tech providers could also be strengthened, with IT departments enabling educators and management to make data-informed adjustments to curriculums and administration.

Potential Applicability in the Education Sector

AI and digital tools have numerous innovative applications within global education systems. For instance, adaptive learning technologies can leverage data analytics to provide tailored educational experiences. The franchise model could enable faculties and departments to independently derive insights and iteratively improve course offerings, while centralized IT governance ensures the quality and security of data used. Furthermore, administrative departments could use predictive analytics to streamline operations and enhance student services, ultimately raising educational quality and institutional efficiency.

Criticism and Potential Shortfalls

A critical analysis raises concerns about ethical and cultural implications of data use, such as privacy issues and data biases that could unfairly influence academic opportunities. Comparative international case studies might reveal disparities in technology access, potentially widening the digital divide and affecting the global parity in education. Additionally, the dependence on data-driven decision-making might overlook qualitative aspects of education that are difficult to quantify, such as student well-being and engagement.

Actionable Recommendations

To navigate the introduction of these technologies, especially in higher education, leaders should begin by developing a clear data governance framework that balances access and security. Partnering with data and AI specialists could facilitate the transition to a data-driven culture across campuses. Training programs for both IT and non-IT staff in data literacy will be essential. Lastly, integrating ethical considerations into the data management protocol will ensure the technological advancements serve the diverse, and truly global, educational community.

Source article: https://hbr.org/sponsored/2024/06/why-it-leaders-should-take-a-franchise-approach-to-data-management