EdTech Job – Business Analyst at Queen Mary University of London

Role Overview
As a Business Analyst at Queen Mary University of London, you will operate in a dynamic and complex environment, playing a pivotal role in delivering IT projects that align with the university’s strategic goals. Your primary responsibilities will involve business and systems architecture analysis across all stages of IT project lifecycles, including feasibility assessments, requirements gathering, functional and non-functional analyses, procurement, solution and supplier evaluation, implementation, post-go-live transition, and post-implementation reviews. You will focus on recommending changes to workflows and processes across departments to enhance service efficiency by analyzing current operations, technological frameworks, and user needs to provide optimal solutions.

Applicant Profile
We are seeking a highly motivated, detail-oriented professional with exemplary organizational and communication skills to fill this crucial role. As a logical and proactive self-starter, you should possess strong planning, negotiation, and influencing abilities, combined with the capability to guide the organization through change by employing structured business analysis frameworks. A solid understanding of business analysis methodologies coupled with an awareness of Queen Mary’s institutional goals, values, and culture, is essential. Additionally, the role demands up-to-date knowledge of current and emerging technologies, with the technical acumen to apply these in addressing the university’s requirements effectively.

Department Overview
IT Services at Queen Mary University of London form an integral part of the institution’s success by driving the achievement of strategic priorities in research, education, and student experience. The department delivers a wide range of services, from essential utilities like email and internet access to advanced technological solutions supporting teaching, learning, and high-performance computing in research.

About Queen Mary University of London
Queen Mary University thrives on diversity of thought, fostering original ideas and innovation to deliver groundbreaking research and improved outcomes for the broader community. This spirit of academic excellence and social justice has defined our history, and we continue to embody it today—embracing interactions between differing views and disciplines to achieve intellectual brilliance. At Queen Mary, we believe diversity isn’t just a principle but a driving force for progress, creativity, and discovery.

Employee Benefits
Queen Mary University of London offers a wide range of employee benefits, including competitive salaries, 30 days of annual leave (pro rata), bank holidays, and additional university closure days. Staff can also access a generous pension scheme, a season-ticket loan program, and a variety of personal and professional development opportunities. Queen Mary is committed to fostering an inclusive environment and supports candidates with disabilities by providing reasonable accommodations throughout the recruitment process