Job Opportunity: Business Systems & Data Analyst at UCISA
Are you ready to make a difference in the digital transformation of the education sector? UCISA, a member-driven professional body for digital practitioners in education, is seeking a talented Business Systems & Data Analyst to join our team. This is a pivotal role that offers the chance to use your expertise to support the organisation’s systems, data, and technology, while enhancing operational efficiency to benefit education institutions and their communities.
Who We Are
Founded in 1992, UCISA is a member-led charity and the go-to professional body for digital practitioners in further and higher education. We provide a collaborative, inclusive space for sharing technical knowledge and digital expertise to drive improvements in teaching, learning, research, and student engagement. By working with our members and external technology providers, we ensure the delivery of sector-specific solutions to enhance operational processes and student experiences.
We are expanding our team to continue our mission of delivering excellent service to our members. Join us in this exciting new capacity and help us maximise our impact.
The Role: Business Systems & Data Analyst
Location: Oxford-based, hybrid working model
Contract: Full-time, Permanent
Hours: 37.5 hours per week (Monday–Friday) with occasional flexibility to support UCISA events
Salary: £45,000–£50,000 per annum (dependent on experience and skill set)
Leave: 30 days annual leave plus 8 bank holidays
Pension: Defined Contribution Scheme (employer contribution of up to 6.7%)
As Business Systems & Data Analyst, you will report to the Head of Operations & Special Projects and lead UCISA’s efforts to optimise the use of business systems, improve data management, and derive insights to inform decision-making. This role involves a mix of technical expertise, project management, and stakeholder engagement to enhance how UCISA serves its members.
Key Responsibilities
Business Systems
- Analyse business processes, user needs, and system requirements to identify opportunities for improvement.
- Translate business requirements into clear system configurations and specifications.
- Lead the management and enhancement of UCISA’s business systems in partnership with external technology providers.
- Plan and oversee system updates, ensuring changes follow clear change control processes.
- Manage the end-to-end implementation of new processes, including budgeting, resource allocation, and change management.
- Provide staff and members with system training, create user documentation, and oversee the rollout of collaboration platforms (e.g., Microsoft Teams for community groups).
Data Management
- Use data science methodologies to analyse structured and unstructured datasets, extracting insights to improve organisational decision-making.
- Manage data integrity and serve as the gatekeeper of UCISA’s data assets, ensuring compliance with GDPR and other data governance standards.
- Design and produce user-friendly dashboards, reporting frameworks, and insightful visualisations to support decision-making at all levels.
- Oversee data quality and collaborate with stakeholders to maintain accuracy and usefulness of system data.
IT Operations
- Collaborate with the Head of Operations to maintain IT policies, enforce security standards, and ensure compliance with regulations.
- Liaise with external IT service providers to address technical challenges, ensuring timely communication and resolution of issues impacting systems.
What We’re Looking For
Essential Skills & Qualifications:
- A degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent experience.
- Demonstrated experience in a Business Systems Analyst or similar role, managing, analysing, and reporting on business data in digital environments.
- Advanced Excel skills (e.g., pivot tables, combining datasets) and proficiency in data analysis tools.
- Proven ability to manage complex projects involving diverse stakeholders, including external technology partners.
- Familiarity with GDPR policies, data governance, and working with confidential data.
- Strong experience in building user-friendly dashboards and data visualisation products (e.g., Power BI or Tableau).
- A track record of balancing competing priorities and meeting deadlines in a fast-paced environment.
- Excellent interpersonal and communication skills, including the ability to translate technical information into non-technical language.
- Proficiency in using Microsoft Office 365, Dynamics, SharePoint, and Teams to support collaborative working environments.
Desirable Skills & Experience:
- Familiarity with CRM systems or events management platforms.
- Certification as a Database Administrator Associate (e.g., Microsoft SQL or Oracle).
- Experience with statistical techniques and their application in a business context.
- Knowledge of or experience in member-led organisations or the higher education sector.
- Background in training and advising non-technical users on digital tools.
Why Join Us?
- Be part of a forward-thinking organisation that makes a real impact on education and research.
- Work on challenging projects with opportunities to influence organisational decision-making.
- Thrive in a collaborative and supportive environment that values professional development.
- Enjoy a competitive salary, generous benefits, and flexible working arrangements.
How to Apply
To apply, please send your CV and a covering letter (no more than 2 A4 pages) explaining why you’re the perfect fit for this role. Applications should be sent in Word or PDF format to our HR Consultant at [email protected] by 4:00 PM on 20 August 2025.
Important Notes:
- Only UK-based applicants with the legal right to work in the UK are eligible to apply.
- Previous applicants will not be considered.
Selection Process:
- In-person interviews will be conducted on 12 September 2025 at the UCISA offices in Oxford.
- Shortlisted candidates will complete a pre-interview skills test, with detailed instructions provided in advance.
Start Date: As soon as possible.
For more details about UCISA, our role, and the application process, please visit: www.ucisa.ac.uk.
Join us in shaping the future of education through technology and data. We can’t wait to meet you!