Background
Are you driven by a passion for creating exceptional university experiences? Do you thrive in a collaborative, forward-focused environment? If so, Canterbury Christ Church University has an exciting opportunity for you to join our newly reimagined Student and Academic Services (SAS) Directorate.
At CCCU, we are transforming the traditional concept of student success. By integrating forward-thinking, high-quality support, we empower students to navigate university life with confidence and clarity. As a key player in our SAS team, you’ll help shape a service that has real impact—delivering personalized advice, guidance, and innovative solutions that enhance student wellbeing, engagement, and academic achievement.
As part of a dynamic community of over 350 SAS professionals, you’ll contribute to a student-centered environment that values fresh ideas, recognizes expertise, and supports students in thriving at every level. If you’re ready to take part in redefining student administration and support, we encourage you to apply.
Key Responsibilities
As a Business Technologist, you will act as the critical link between technology and business operations, ensuring digital solutions effectively align with the university’s strategic and operational goals. This multifaceted role involves close collaboration with academic and professional teams to identify technological opportunities, streamline processes, and enhance digital capabilities to improve efficiency, service delivery, and the overall user experience.
Who We’re Looking For
We’re seeking an experienced Business Technologist with the ability to bridge the gap between technology and the operational needs of the university, all while maintaining a strong focus on delivering an outstanding student experience.
To succeed in this role, you’ll need:
- An undergraduate degree and/or demonstrable experience in business technology, digital transformation, or service management (preferably in higher education).
- Proficiency in Information Technology Service Management (ITSM) enterprise systems, digital tools, and process automation.
- A solid track record in business process analysis, workflow optimization, and service enhancement methodologies.
- Exceptional stakeholder engagement skills, with the ability to translate complex technical concepts for audiences across varying levels of technical expertise.
- Experience in project management and change management, particularly in leading smaller-scale digital transformation initiatives within larger project teams.
- A data-driven approach to monitoring system performance and driving strategic improvements.
- Familiarity with GDPR, data governance, and compliance regulations.
- A proactive commitment to continuous learning and adaptability in response to evolving technology.
If you are ready to bring your expertise and insight to this pivotal role and support the delivery of innovative, technology-driven solutions that enhance the university experience, we would love to hear from you.
How to Apply
- Closing date for applications: 4th July 2025
- Interview date: 16th July 2025
To apply, please submit a complete application including:
- A covering letter detailing your relevant experience; and
- An up-to-date CV.
Please note: Applications submitted without a covering letter will not be considered.
Applications must be submitted online via the University website; submissions sent directly via email cannot be accepted.
Canterbury Christ Church University reserves the right to close this vacancy earlier if a high volume of applications is received.
Additional Information
At Canterbury Christ Church University, we deeply value fresh perspectives and new voices. We encourage you to bring your authentic self to work, fostering inclusivity where every individual feels truly welcomed and valued. We are committed to cultivating a workplace free from discrimination where everyone can flourish in a culture defined by fairness and justice.
We believe in shaping sustainable futures as a cornerstone of our mission. If this vision resonates with you, we invite you to join our team.
Important: Please include the contact details of two employment referees in your application. One must be your current or most recent line manager.
No agencies, please.
For further details about this role, including the full job description, please visit the University website and click the ‘Apply’ button