Canterbury Christ Church is looking for a self-driven, experienced SITS technical manager to lead and manage a mid-sized professional team within a cloud-based Tribal SITS and associated technologies framework. You will oversee the SITS development and test teams (directly supervising two roles) to ensure the delivery of high-quality designs and optimized solutions based on business requirements, efficiently prioritizing resources across project and operational activities.
Key responsibilities include building and maintaining stakeholder relationships—especially with the Registry—within the University as well as with our software supplier, Tribal. This is a hands-on technical role with a hybrid work arrangement.
We are seeking someone who can:
- Demonstrate a proven technical background with Tribal SITS in a people management or leadership capacity.
- Be responsible and accountable for the successful daily operations of the SITS technical services.
- Communicate effectively with technical and business stakeholders, fostering relationships across the University, particularly with Registry, Admissions, Finance, and IT departments.
- Coordinate and plan the workload of the development and test teams, collaborating with relevant parties to deliver high-quality IT systems and applications aligned with project portfolios and agreed initiatives.
- Lead a SITS Service Technical Design Authority (TDA) to ensure best practices and approaches in Solution Design.
- Collaborate with the Enterprise Architect to identify, interpret, and translate SITS strategies into application design and development services.
- Provide expert professional advice and leadership, staying current with developments in the Tribal SITS community and technological landscape.
- Manage relationships with Tribal SITS and other associated suppliers.
- Work with key stakeholders, project managers, and business analysts to assess and refine draft business and functional requirements and specifications.
- Continuously enhance system development and testing standards, controls, technologies, and delivery methods to meet industry best practices.
- Deliver clear management to ensure effective and efficient third-level support services with high professional standards alongside excellent customer care.
- Be technically ‘hands-on’.
- Be confident and proactive, holding a degree or professional qualification.
- Have a strong desire to add value and continually improve processes and the SITS Service.
If you have the skills and experience required, this is a great opportunity to advance your career in a professional setting that offers comprehensive benefits.
Benefits of Working at CCCU:
Located in the world-renowned Cathedral city of Canterbury, rich in history and heritage, Canterbury Christ Church University offers a vibrant working environment. Our staff benefit from competitive salaries, occupational pension schemes, and access to University facilities including the library and fitness center. We prioritize equality and appreciate the value of a diverse workforce.
Employees enjoy generous holiday allowances, eight bank and public holidays, and additional discretionary days over the Christmas period.
Flexible Working:
We support flexible working methods where possible. While campus attendance will vary, it needs to align with the needs of our students, staff, and stakeholders, requiring a balance between on-campus and remote work depending on task requirements.
How to Apply:
- Closing date for applications: January 17, 2025
- Interview dates will be confirmed shortly after the closing date.
For further information about the role, please contact Deborah Tydings at [email protected] (no agency inquiries, please), quoting reference number REQ05410.
Note that Canterbury Christ Church University reserves the right to close the application process early if a high volume of applications is received.
Additional Information:
Canterbury Christ Church University values diverse perspectives and new voices and is committed to a genuinely inclusive working environment where everyone feels a sense of belonging. We aim to foster a community spirit that eliminates discrimination and promotes fairness and justice, ensuring that everyone can thrive. We encourage candidates who share this ethos to apply.
Our University is dedicated to shaping sustainable futures, integrating this mission and its values into our actions. If you share this passion, we invite you to contribute to making CCCU a socially and environmentally conscious institution.
Please include the contact details of two employment referees in your application, with one being your current or most recent line manager.
Applications must be submitted online through the University website; direct email applications will not be considered.
No agencies, please