Are you a forward-thinking leader with expert knowledge in digital library services, a passion for innovation, and the determination to drive impactful change in user experience and service delivery? We are looking for an outstanding Head of Digital Services and Transformation to join our evolving and ambitious Library and Cultural Services team. Be part of something extraordinary – join us!
About the Role
This is a unique opportunity to lead transformative initiatives that strengthen education, research, and civic engagement across the University. As Head of Digital Services and Transformation, you will:
- Shape a cutting-edge digital experience for users, including the introduction of services in our upcoming library building.
- Design, manage, and enhance user-focused digital platforms, systems, and services to meet the evolving needs of our Library, North West Film Archive, Special Collections, and Manchester Poetry Library.
- Develop seamless access and discovery solutions, connecting people with knowledge, collections, and creative resources.
- Leverage artificial intelligence, automation, digital-first workflows, and data-powered solutions to optimize access, efficiency, and user satisfaction.
- Build the digital skills and confidence of colleagues across Library and Cultural Services.
- Play a key role in the senior leadership group, influencing strategic decisions and delivering measurable impact.
About You
You are a confident and innovative leader with a strategic vision for how digital transformation can enhance library and cultural services. With senior-level experience in a library or cultural collections environment, you bring a deep understanding of digital library services, content, and discovery. Your expertise in digital transformation is matched by your commitment to user experience, ability to lead and inspire teams, and demonstrate collaboration within the University and the wider sector.
Why Join Us?
At Manchester Metropolitan University, our Library and Cultural Services team is ambitious, adaptable, and future-focused. We take pride in providing a dynamic service that is celebrated by a community of 43,000 students and 5,000 staff. Guided by excellence, innovation, and a commitment to exceptional user experiences, we are shaping the next chapter of our service.
As part of our Library Transformation Programme, which includes a new state-of-the-art library building, you’ll have the unique chance to influence the vision and future direction of our services. You will be welcomed into a collaborative and inclusive team where your ideas and leadership will make a lasting impact.
Interested?
If you’re eager to apply your expertise in digital transformation, user-centered design, and innovative service delivery, we want to hear from you!
To discuss the role or ask any questions, please reach out to Rachel Beckett, Director of Library and Cultural Services, at [email protected].
How to Apply
We offer hybrid working for this role, providing flexibility between remote working and time on campus. We understand the value of flexible working arrangements and are happy to explore tailored options during the hiring process. Please submit your application by clicking “Apply” and include:
- An up-to-date CV
- A Cover Letter detailing your suitability for the role
Our Commitment to Equality and Diversity
Manchester Metropolitan University is dedicated to creating an inclusive, equitable environment where everyone feels a sense of belonging. We celebrate diversity and actively welcome applicants from underrepresented communities, including Black, Asian, and Minority Ethnic backgrounds, disabled individuals, and LGBTQ groups.
Our commitment includes offering flexibility through hybrid work options, tailored schedules, and reasonable adjustments during recruitment and employment. We provide mentoring, developmental resources, and accessibility support to enable every colleague to thrive. As a Disability Confident Leader, we actively encourage applications from disabled individuals who meet the essential criteria for the role, offering interviews under this scheme.
Help us set new standards for digital innovation and shape a future of knowledge, discovery, and creativity. Apply now!