EdTech Job – Information Assistant at The Royal Veterinary College, University of London

The Royal Veterinary College, University of London
Infrastructure Services Division

• Location:

London

• Salary:

£27,291 to £29,329 Pro Rata Per Annum, Including London Weighting

• Hours:

Part-Time (28 hours per week)

• Contract Type:

Permanent

• Posted On:

2nd April 2026

• Closing Date:

26th April 2026

• Job Reference Number:

ISD-0062-26

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Information Assistant – Camden Library (Part-Time)

An exciting part-time opportunity has arisen for an Information Assistant to join our Camden Library team. The role involves providing high-quality customer service while contributing to a productive academic environment.

As part of a small team, your responsibilities will include:

• Issuing, renewing, and returning library materials
• Assisting users in locating and accessing library resources and services
• Handling payments
• Responding to queries via telephone, email, service portal, webchat, and in-person interactions
• Shelving and organising library materials
• Performing general administrative duties

About You

The ideal candidate will:

• Demonstrate proven customer service skills and have experience working in a library setting (experience in higher education is desirable)
• Possess proficiency in using workplace software such as Microsoft Office, SharePoint, Library Management Systems, and Helpdesk ticketing systems
• Be an effective communicator
• Show the ability to prioritise tasks and manage multiple service demands concurrently

What We Offer

We provide a generous benefits package, including:

• A competitive pension scheme
• 30 days of annual leave (plus bank holidays and concessionary days) pro-rata
• On-site café and restaurant
• Complimentary membership to our on-site Fitness and Wellbeing Centre
• Cycle-to-work scheme
• Comprehensive range of family-friendly policies, including adoption, maternity, and paternity leave/pay schemes

Apply Now

For informal enquiries about the role, please contact Louise Avie at [email protected].

At the Royal Veterinary College, we are committed to equality, diversity, and inclusivity in the workplace. We warmly encourage applications from all sections of the community.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications.

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