Build Your Career in IT at Manchester Metropolitan University
Are you passionate about forging a rewarding career in IT?
Do you thrive in dynamic and fast-paced environments?
Do you enjoy variety in your work?
Manchester Metropolitan University is seeking an enthusiastic, customer-focused individual to join our Hardware & Logistics team within IT & Digital. At the heart of the University’s operations, IT & Digital drive our core objectives and play a key role in enhancing the staff and student experience. We are dedicated to delivering flexible, scalable, and responsive services that meet the evolving needs of our growing institution.
The Role
As part of the Hardware & Logistics team, you will serve as the face of IT & Digital at Manchester Met. For new staff members, your work will often represent their first interaction with IT—a pivotal moment where creating an excellent first impression is vital.
This campus-based role offers a fast-paced working environment where you’ll have the chance to significantly impact teaching, learning, and administrative activities for staff and students. Over time, your responsibilities will expand to include the delivery of change projects across the University. These projects may involve office relocations, setting up new IT labs, implementing IT-led initiatives, and upgrading technology in teaching spaces.
Please note: this is a fixed-term role based entirely on campus.
About You
We’re looking for someone with a keen eye for detail, a passion for learning new technologies, and a commitment to delivering exceptional customer service.
Key Requirements:
- Ability to communicate complex or non-routine issues clearly, both verbally and in writing.
- Skill in tracking personal progress against plans and identifying further resources or actions when needed.
- Strong interpersonal skills to liaise with diverse contacts and share information effectively.
- Capability to diagnose IT & AV issues through user conversations, addressing varying levels of technical understanding.
- Commitment to consistently offering customer-focused service, adapting approaches to meet individual needs.
- Professional experience in identifying and solving IT or AV problems.
- Ability to foster and maintain effective relationships across departmental boundaries.
Benefits and Application
To learn more about this exciting opportunity and the benefits of working at Manchester Met, please refer to the Job Description (JD) and Candidate Pack available on our website via the ‘Apply’ button.
To Apply:
Please submit your CV and a covering letter through our application portal. Your covering letter should clearly explain how you meet the criteria listed in the Job Description under both Essential and Desirable categories.
Why Join Manchester Met?
At Manchester Metropolitan University, we work collaboratively, share knowledge, and value everyone’s contributions. This is your opportunity to develop your skills, expand your knowledge, and become part of a team that’s transforming lives every day.
We are proud to foster an inclusive, equitable, and diverse culture where everyone feels a sense of belonging. We welcome applications from local and international communities, particularly individuals from Black, Asian, and Minority Ethnic backgrounds, disabled applicants, and LGBTQ individuals.
We support flexible working arrangements, including hybrid schedules, which can be tailored in discussion with your line manager. If you have specific needs during the recruitment process or require workplace adjustments, simply let us know—we’re committed to providing the support you need to succeed.
Our Commitment to Diversity
Manchester Met is a Disability Confident Leader and aims to offer interviews to disabled candidates who meet the essential criteria outlined in the Job Description. Please be aware that this role is likely to attract a high number of applications. Under the Disability Confident scheme, interviews will only be offered to disabled applicants whose applications best meet the criteria.
Join us in shaping the future while making an impact today—apply now and begin building the IT career you’ve been dreaming of!