University of Oxford
Job Advertisement: IT Assistant
Role Overview
The IT Assistant will report to the IT Manager and work closely with the IT Officer to provide essential day-to-day IT and audio-visual services to Fellows, staff, students, and visitors. This role is dynamic and hands-on, focusing on user-facing support for various technologies, including desktop and mobile devices, peripherals, meeting and teaching room equipment, and hybrid/video conferencing systems across all College sites.
We are seeking a proactive and customer-focused individual with experience in IT support within a user-facing environment. The ideal candidate will have strong technical troubleshooting abilities and a passion for delivering excellent service. Communicating effectively and working well both independently and within a small team are critical attributes for this position.
Key Details
- Working Hours: Full-time (35 hours per week, typically 08:00–16:00). Occasional flexibility, including out-of-hours support, may be required.
- Start Date: As soon as possible after appointment.
Benefits
- Generous holiday entitlement, plus extra time off over Christmas/New Year.
- Subsidised bus pass, rail, and cycle-to-work schemes.
- Complimentary three-course lunch and access to a staff room with tea/coffee, fridge, and microwave.
- Access to an employee assistance programme and a free annual flu vaccination.
- Discounts in University shops, library access, and use of the Botanical Gardens, gym, and swimming pool.
- Membership eligibility for the Oxford Staff Pension Scheme (OSPS), providing retirement, sickness, and life assurance benefits.
- A sociable and welcoming College community, with events such as quizzes, a summer BBQ, and Christmas celebrations held throughout the year.
How to Apply
Please submit the following documents:
- CV
- Covering letter addressing the selection criteria
- Cover Sheet
Applications can be emailed to [email protected] (via the ‘Apply’ button) or sent by post to HR, St Edmund Hall, Queen’s Lane, Oxford, OX1 4AR. Applications must be received by 09:00 on Thursday, 12 March 2026.
Shortlisted candidates will be invited for interviews, which are expected to take place on Thursday, 19 March 2026, in Oxford. Interviews will include a simple administrative assessment.
Informal enquiries about the role can be sent by email to [email protected]. Please note that visa sponsorship is not available for this position.
Commitment to Equality
St Edmund Hall is an equal opportunities employer. Recruitment decisions will be based solely on merit and relevant criteria for the role. The College is committed to ensuring no individual is disadvantaged on the basis of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Applications from women and minority ethnic candidates are specifically encouraged, as they are under-represented in these roles.
Recruitment Monitoring
Applicants are encouraged (but not required) to complete the online Equal Opportunity Monitoring Form. This form, which can also be requested in paper format, is used to enhance our equal opportunities monitoring and does not form part of the selection process.
Closing Date: 09:00 on Thursday, 12 March 2026.