Richmond American University London
IT Support Analyst Position at Richmond American University London
Richmond American University London is excited to announce an opening for the role of IT Support Analyst. This vital position will support the University’s IT infrastructure by:
- Acting as a key interface between the University community and IT services, ensuring seamless communication and support.
- Proactively identifying solutions to technical challenges and offering guidance and assistance to students and staff in utilizing hardware and software applications.
- Supporting the setup, installation, and routine maintenance of hardware and software across various devices, including mobile technologies.
- Assisting in the management of user accounts to uphold secure and appropriate access protocols.
Ideal Candidate Profile:
The preferred candidate will hold a relevant IT-based qualification, undergraduate degree, or equivalent professional experience. Additionally, the individual should demonstrate:
- Strong technical and IT skills, coupled with a proactive willingness to expand their expertise.
- Excellent communication and organizational abilities.
- A customer-focused mindset, with a proven track record of delivering services that prioritize high levels of satisfaction.
This position also provides the opportunity to pursue a relevant professional qualification after completing a structured program of in-house and externally provided training.
About Richmond American University London
Richmond American University London stands apart as a unique, globally-focused institution, celebrated for its diversity and cosmopolitan culture. As a leading private, not-for-profit university, Richmond holds dual accreditation: in the United States by the Middle States Commission on Higher Education and in the UK through registration with the Office for Students. Students graduate with both UK and US degrees, benefitting from the best of British and American higher education.
Operating in London since 1972, Richmond’s mission is to cultivate critical thinkers, challenge assumptions, and empower future generations. Through our interdisciplinary Liberal Arts degree programs, students gain a holistic education that fosters academic and personal growth, enabling them to contribute meaningfully to society through their careers, personal development, and service.
Richmond is proud to be an equal opportunities employer committed to inclusivity and diversity. We embody our motto, ‘Unity in Diversity,’ and encourage applications from all qualified candidates.
Important Details:
- Requirement: A Basic DBS check is required.
- Closing Date to Apply: 31st July 2025 (Midnight).
- Interview Date: 18th August 2025 (On Campus).
For further information about Richmond, please visit: www.richmond.ac.uk.
To apply for this role, email your CV and supporting statement, along with contact information for three recent work-related references, to [email protected].
Please Note:
- This position does not qualify for a Skilled Worker Visa sponsorship.
- Due to the volume of applications, individual feedback cannot be provided.
View the full job description here: Richmond Careers Page