UOBM (University of Bolton in Manchester)
UOBM – University of Bolton in Manchester
Location: Manchester
Salary: £26,000 (negotiable)
Hours: Full-Time
Contract Type: Permanent
Date Posted: 10th November 2025
Application Deadline: 14th November 2025
The University of Bolton in Manchester (UOBM) is seeking an enthusiastic and self-motivated IT Support Officer to join the team at our BASE Site in Manchester (M15 6LR). In this role, you will play a key part in ensuring smooth operation of computer systems and networks by providing first-line and (partial) second-line IT support. Responsibilities will include troubleshooting, classroom support for academics, and assisting staff and students with their IT needs.
Key Responsibilities:
- Offer hands-on IT support for a wide variety of devices, including PCs, AV equipment, printers, and IP telephones.
- Provide network-related support, including Ethernet, Wi-Fi, and communication protocols.
- Address classroom IT needs and support academic sessions.
- Assist users with software and hardware queries, diagnosing problems such as network or OS configuration issues.
- Stay up-to-date with current technologies and explore future advancements in IT.
Essential Skills & Qualifications:
- Education: BTEC or equivalent relevant experience.
- Experience: Previous experience in a first-line IT support or helpdesk role is essential, as well as detailed knowledge of current and legacy Windows operating systems. An interest in IT technology and experience with audio-visual setups are highly desirable.
- Technical Skills: Broad experience in areas such as MS Windows active directory, operating systems, user support, networking, and hardware troubleshooting.
- Excellent communication skills enabling effective interaction with diverse stakeholders.
- Ability to organise and manage workloads while delivering a high-quality customer experience.
If you are passionate about Information Technology and eager to contribute to the University of Bolton in Manchester, we encourage you to apply. Kindly send your CV and Cover Letter to [email protected] via the ‘Apply’ button by 14th November 2025.
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Advert Information – Thank you for considering joining the University of Bolton in Manchester!