Application Deadline: 30th May 2024 – 12:00 PM
Scheduled Interview: Expected in the week starting on 17th June
Consideration for flexible work arrangements is in place. The role is designed to support a hybrid working model, combining home and office work. Even though the position is officially linked to our Milton Keynes office, the candidate will be expected to be present on-site as required to meet the operational needs of the business.
Transform your career and make an impact:
The Open University prides itself as the UK’s largest academic institution, recognized globally for its commitment to part-time, flexible education. Our mission to broaden access to higher education dovetails with our pursuit of research excellence to change lives through learning.
About Digital Services:
Digital Services is at the forefront of providing reliable design, data, and technology expertise essential for lifelong learning. We manage all digital information, systems, and technologies that are utilized by the Open University’s staff and students. Our duties span the gamut of digital technology at the OU, from procurement and management of systems to offering primary IT support for our staff and students.
Job Opportunity:
Join us as an experienced Lead Delivery Manager within the dynamic, multi-disciplinary team at Digital Services. Your initial assignment will be to support the Student Services Portfolio with a focus on ensuring that services and products are customer-centric and designed from the user perspective, whether they are students or colleagues, to achieve the best possible outcomes. Successful candidates must have experience in agile methodologies, in leading teams, and in coaching to drive optimal performance.
Who should apply:
We are seeking candidates who excel in collaborative environments, have noteworthy experience with the entire product lifecycle—from concept to development, launch to operation, and continuous enhancement—with an aim to enhance user experience. Candidates should be skilled in employing a variety of tools and methods, leading teams efficiently, and mentoring others for development.
Required Skills and Experience:
– In-depth knowledge and experience in Delivery Management overseeing the complete service and digital product lifecycle, using appropriate Agile and other methods.
– Innovative in establishing or adapting new practices.
– Deep comprehension of the elements needed for successful service and digital product delivery, along with proactive risk management.
– Adept at managing multiple high-stakes projects simultaneously.
– Proven track record of cultivating high-performing, skilled teams focused on a specific product, service, or transformation initiative.
– Solid understanding of Product Management, Service design, and development, though these may not be your primary areas of expertise.
For a detailed summary of the job, including responsibilities and qualifications needed, please access the Job Description by clicking the ‘Apply’ button above.
Contact for Inquiries:
To discuss the application or recruitment process before applying, reach out to Donna Elstob at the Resourcing Hub at 01908 655544 or send an email to [email protected] with the reference number 21643.
What We Offer:
We believe in nurturing our staff, offering comprehensive training aimed at career and personal development. Benefits for our employees and their families are extensive and long-term, including an attractive pension scheme and 33 days of annual leave pro rata in addition to Bank Holidays and days off during the Christmas period.
How to Apply:
Interested applicants can find more information or submit their application by clicking the ‘Apply’ button above