University of Reading
We value diversity and inclusivity at our institution, welcoming applications from job seekers who require sponsorship to work in the UK. All applications will be considered equally. However, non-UK candidates without existing permission to work in the UK should be aware that, based on the corresponding SOC code for this position, sponsorship under the Skilled Worker Route will not be possible. Further details can be found on the UK Visas and Immigration website.
Closing Date: 23:59 on 1 June 2025
Interview Date: 23 June 2025
Are you a dependable, self-motivated, and team-oriented individual with strong interpersonal and communication skills? If so, we have an exciting opportunity for you to join our team, supporting the Library’s busy enquiry service to ensure a friendly and efficient experience for our users.
In addition to assisting with enquiries, this role includes clerical responsibilities, regular shelving, and stock handling duties.
Having previous library experience, especially working directly with library users, would be advantageous.
Essential Qualifications and Experience
- A good general education to GCSE level or equivalent (including English and Maths)
- Experience in customer service roles, delivering services directly to customers
- Strong interpersonal skills for effective teamwork and excellent customer care
- Good basic IT skills
- Physical fitness to meet the demands of the role, such as pushing trolleys and handling books
Application Guidance
When submitting your application, please ensure that your cover statement in the additional information section is detailed and informative. Provide evidence of how your skills and experiences meet the job description and person specification, and explain why you are interested in this role.
Contact Information
Primary Contact:
- Name: Natasha Kennedy
- Job Title: Library Experience and Engagement Manager
- Email: [email protected]
Alternative Contact:
- Name: Alice Heidemann-Poynton
- Job Title: Library User Services Team Leader
- Email: [email protected]
Commitment to Equality and Inclusivity
The University is proud to foster a diverse and inclusive workplace. We actively support gender equality through the Athena SWAN Charter and the Race Equality Charter, and we champion LGBT equality. As a Disability Confident Employer (Level 2), we embrace applications for job-share, part-time, and flexible working arrangements where feasible and in line with business needs
To apply for this job please visit jobs.reading.ac.uk.