Background
Are you driven by the vision of creating an exceptional university experience? Do you thrive in a collaborative, forward-thinking environment? If so, Canterbury Christ Church University presents a fantastic opportunity for you to play a pivotal role in our newly reimagined Student and Academic Services (SAS) Directorate!
We are redefining student success by delivering proactive, high-quality support that empowers students to confidently navigate their university journey. As a key part of our team, you’ll help shape and contribute to services that make a tangible impact—offering tailored advice, innovative solutions, and guidance that enhance student wellbeing, engagement, and academic achievement.
By joining us, you become part of a thriving, student-centered community consisting of over 350 SAS colleagues, where your ideas are valued, your expertise drives change, and every interaction helps students flourish. If you share our bold vision for transforming student administration and support, we’re eager to hear from you!
What Will You Be Doing?
The Senior Business Analyst is an integral role that helps advance the university’s strategic ambitions through transformative business analysis, process enhancements, and digital innovation initiatives. You’ll work closely with senior stakeholders across academic and professional services teams to tackle operational challenges, improve workflows, and enhance business systems.
Focusing on evidence-based decision-making, you’ll spearhead efficiency improvements, streamline service delivery, and ensure alignment with the institution’s goals. Your expertise in driving change and optimizing processes will help us deliver better outcomes for our students, staff, and stakeholders.
Who Are We Looking For?
We are seeking an experienced professional with significant expertise in business analysis and a proven ability to lead complex projects involving business process optimization, workflow modeling, and service improvement.
Your skills should include facilitating workshops, focus groups, and interviews to refine business requirements, as well as supporting the development of business cases, feasibility studies, and impact assessments. You’ll bring a strong aptitude for data analysis, with the ability to interpret trends and translate insights into actionable strategies that align with institutional priorities.
With a demonstrated commitment to best practices, you’ll ensure compliance with data governance policies, GDPR, and sector-wide reporting standards. As a leader, you’ll mentor and develop junior analysts while fostering a culture of collaboration and innovation that drives continuous improvement. Establishing and maintaining strong stakeholder relationships will be a core aspect of your role, as you engage senior leadership to influence decisions and deliver impactful business transformations.
How Will You Work?
Your campus attendance will vary day-to-day and throughout the year, purposefully aligning with the needs of students, staff, and stakeholders. You can expect a fairly balanced mix of on-campus and remote work. However, specific work locations will be determined by the requirements of the services or tasks you’re undertaking.
How to Apply
Start Date for Applications: 10th June 2025
Closing Date: 30th June 2025
Interview Dates: Week commencing 14th and 21st July 2025
Applicants are required to submit a complete application, including a covering letter that outlines your experience alongside a CV for consideration. Please note that applications submitted without a covering letter will not be accepted.
Should you need further information regarding the position, please contact Giles Polglase at [email protected] (Please note: No agencies). Kindly reference REQ05516 in your inquiry.
Additional Information
At Canterbury Christ Church University, we’re on a mission to welcome diverse perspectives and voices into our community. We’re committed to fostering a genuinely inclusive workplace where everyone feels valued and has a real sense of belonging. By promoting fairness, equality, and justice, our community will thrive together. If this resonates with you, we encourage you to join us and contribute your unique outlook and skills!
Our University is dedicated to shaping a more sustainable and socially responsible future as an integral part of our mission and values. If you share our passion for sustainability, we invite you to help us make CCCU an environmentally conscious place to study and work.
Important Notes:
- Applications must include contact information for two employment referees, one of whom must be your current or most recent line manager.
- Only online applications via the University’s official website will be accepted; email submissions will not be considered.
- Priority consideration will be given to applicants on the University’s redeployment pool.
- No agency submissions, please.
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