About the Directorate
As IT&D, we are dedicated to shaping the future of the University by co-designing modern approaches to work, enhancing productivity, reducing complexity, fostering innovation, and delivering actionable insights to drive continuous improvement. As we embrace a digital future together, we collaborate with academic and professional services colleagues to provide digital solutions that enable the University to achieve its teaching and research objectives both nationally and globally.
About the Department
The Software Engineering Department within IT&D oversees the development, maintenance, support, and administration of approved software applications used throughout Manchester Metropolitan University. Our scope covers a broad digital portfolio, including Campus Experience, Digital Workplace, Education, Finance, and the Student Lifecycle.
We work in a hybrid model, with the team convening on-site on Thursdays as our designated “anchor day.”
About the Team
The Student Relationship Management (SRM) Team is at the core of transforming how the University engages with prospective students, supports current learners, and connects them with essential services throughout their academic journey.
We leverage Microsoft Dynamics 365, Power Platform, and related Microsoft technologies to design and deliver innovative, user-centered solutions. Our work underpins vital functions like Recruitment and Admissions as well as Student Services, streamlining key processes such as enquiry and case management while enhancing engagement across the student lifecycle.
The SRM Team embraces modern, low-code approaches, integrating bespoke development when needed, and works closely with stakeholders to deliver secure, scalable, and intuitive solutions. Joining our team means contributing to impactful projects that enhance the experiences of both students and staff across the University.
About the Role
In this role, you will support and enhance existing digital solutions while developing new functionality within our Dynamics 365 and Power Platform ecosystem. Working within an agile and test-driven (TDD) development environment, you’ll contribute to the adoption of modern development practices.
Partnering with a highly collaborative team, you will have the opportunity to work with Microsoft and Azure cloud technologies, expanding your skill set while contributing to new and dynamic projects aligned with the University’s vision.
Key Responsibilities
- Develop, maintain, and support applications, services, and solutions within the SRM team to ensure optimal performance, reliability, and security.
- Lead the design, development, implementation, and maintenance of advanced customisations, integrations, and extensions for Microsoft Dynamics 365 and the Power Platform.
- Collaborate with business stakeholders and agile teams, translating functional requirements into effective and practical technical solutions.
- Apply modern engineering practices, including CI/CD (via Azure DevOps), solution version control, automated testing, and comprehensive documentation.
- Diagnose and troubleshoot issues across environments using tools like Plugin Trace Logs, XrmToolBox diagnostics, and Azure Application Insights.
- Ensure alignment with Microsoft best practices, Power Platform governance protocols, and enterprise architectural standards.
Key Skills & Experience
Essential:
- Proven expertise with Microsoft Dynamics 365 and Microsoft Power Platform.
- Hands-on experience delivering CE/CRM development projects.
- Proficiency in web technologies such as HTML, CSS, and JavaScript.
- Working knowledge of SQL Server and/or Oracle databases.
- Understanding of Microsoft Azure’s capabilities.
Desirable:
- Experience integrating 3rd-party or internal APIs into Power Automate solutions.
- Familiarity with SharePoint for document storage.
- Knowledge of Microsoft Office development.
- Hands-on experience with Dynamics 365 plugins.
- Experience with tools like JIRA and Confluence.
- Familiarity with agile development methodologies.
Why Join Us?
This is a unique opportunity to join a dynamic team within the University, contributing to exciting projects with a clear delivery roadmap. Alongside professional growth in a collaborative environment, you will gain hands-on experience with cutting-edge technologies, fostering the development of new skills in an energetic and forward-thinking workplace.
Application & Assessment Process
To express your interest, please submit a CV and covering letter via our application portal, outlining your suitability for the role.
Assessment stages:
- Stage 1: Informal discussions, scheduled for 18, 19, and/or 22 December.
- Stage 2: Shortlisted candidates will be invited to a panel interview during the week commencing 5 January.
Please note: Due to the high volume of applications, we may close the vacancy early, so we encourage you to apply promptly.
Our Commitment to Inclusivity and Diversity
At Manchester Metropolitan University, inclusivity and diversity are at the heart of what we do. We are proud to foster an environment that ensures equity, celebrates diversity, and supports career progression for all employees.
We are particularly supportive of applications from underrepresented groups, including individuals from Black, Asian, and Minority Ethnic communities, disabled candidates, and LGBTQ individuals. Flexible working arrangements, such as hybrid work or tailored schedules, are offered to meet diverse needs.
If you require reasonable adjustments during the recruitment process or to support you in the role, please let us know.
We also offer mentorship, accessibility resources, and professional development opportunities to further support individuals from underrepresented backgrounds.
As a Disability Confident Leader, Manchester Met ensures that disabled candidates who meet the essential job criteria, as listed in the Job Description, are guaranteed an interview.
Recruitment Agencies
The University works with a pre-approved list of recruitment agencies to manage some vacancies. Speculative applications from agencies not on this list will not be considered.
If you’re excited to work towards our vision and be part of our inclusive and innovative community, we’d love to hear from you!