The Royal Veterinary College, University of London
Interview Date: Thursday, 24 July 2025
We are seeking a proactive IT professional to join our team, where your key responsibilities will involve diagnosing and resolving technical issues across a diverse range of hardware, software, and operating systems, including audio-visual equipment. Additionally, you will provide guidance and support to students with their personal devices, ensuring each day in this role is both rewarding and varied.
What will make you successful in this role:
- Problem-solving expertise: Your ability to troubleshoot issues efficiently and provide effective solutions.
- Strong communication skills: A knack for translating technical information for both technical and non-technical audiences.
- Team collaboration: Working across departments to enhance IT service delivery.
Your contributions will be essential to providing user-focused, dependable IT services that align with the College’s broader strategic goals.
What we’re looking for:
- Proven experience working with hardware and software in a dynamic, user-centered environment.
- A solid foundation in technical troubleshooting, problem-solving, and analytical thinking.
- Prior experience in higher education is highly desirable.
- Confidence in engaging with a wide range of stakeholders, ensuring seamless support and collaboration.
About Us:
The College is proud to be the QS #1 ranked veterinary school in the world and an exceptional not-for-profit employer. We offer a supportive and inclusive work environment, alongside an excellent reward package.
What we offer:
- Pension benefits: Competitive and attractive pension scheme.
- Generous leave: 30 days annual leave (plus bank holidays and concessionary days).
- Family-friendly policies: Including adoption, maternity, and paternity leave/policies.
- On-site amenities: Café, restaurant, and access to sports facilities.
- Free gym membership: Access to fitness facilities at both our Camden and Hawkshead campuses, including badminton, a climbing wall, yoga, Zumba, Pilates classes, and more.
- Cycle to work scheme.
Our campuses are located in vibrant Camden and the picturesque countryside of Hertfordshire. In addition, we offer flexibility through our Hybrid Working Policy, providing opportunities for working from home, subject to agreement with your manager.
Working Hours:
- Standard hours are 9:00 AM–5:00 PM, Monday to Friday (35 hours per week).
- Flexibility may be required on occasion, in consultation with your line manager.
Interested?
For further information, contact Gwyn Jervis, Head of IT Services at [email protected].
Additional Information:
- Links: Job Description, Person Specification, Conditions of Employment.
- We are an equal opportunities employer and champion diversity. Applications are welcomed from all sections of the community.
- Please note, we may close this vacancy early if a sufficient number of applications are received.
Join us in delivering world-class IT services to support the College’s mission!
To apply for this job please visit jobs.rvc.ac.uk.