Department and Role Overview
Are you enthusiastic about enriching the university experience and creating a lasting impact? Do you excel in a collaborative, forward-thinking environment? If so, Canterbury Christ Church University has an exciting opportunity for you to join the newly restructured Student and Academic Services (SAS) Directorate.
In this role, you will provide a range of user support services for the university’s SITS system, including offering first-line assistance to staff. You will develop and maintain strong relationships with academic and administrative staff, offering guidance and expertise on SITS functionality to ensure smooth operations across the University.
Your Key to Success
To excel in this position, you will be driven by a commitment to delivering exceptional SITS support to internal CCCU staff. You’ll ensure staff are equipped with the knowledge necessary to perform their roles effectively and efficiently. Additionally, you will offer crucial support to key business areas, facilitate day-to-day processes, and manage training and communication initiatives related to business operations.
Working Environment
Canterbury Christ Church University is dedicated to supporting flexible working arrangements whenever possible. This role adopts a “Flexible and Connected” approach within Professional Services. While campus attendance will vary depending on the needs of students, staff, and stakeholders, there is typically a balanced distribution between on-campus and remote work. Priorities are aligned with the responsibilities at hand and the service requirements of the role.
How to Apply
Application Start Date: 25th June 2025
Application Deadline: 23rd July 2025
Interview Date: 31st July 2025
For further inquiries about the position, please contact Carla Buna at [email protected], quoting reference number REQ05569. Please note that applications must be submitted online via the University’s website. Direct email applications cannot be accepted. No agencies, thank you.
Canterbury Christ Church University reserves the right to close applications early if a high volume is received.
A Culture of Inclusion and Sustainability
At Canterbury Christ Church University, we value diverse perspectives and welcome new voices. We encourage you to bring your authentic self to work and contribute to creating an inclusive environment where everyone feels a sense of belonging. We are dedicated to fostering a community that promotes fairness, justice, and equality, and we seek individuals eager to actively support these values.
If sustainability and shaping a socially and environmentally conscious future are important to you, you’ll find a shared mission at CCCU. Join us in making our University a more sustainable, mindful, and impactful place to study and work.
Additional Information
- Please include contact details for two employment references in your application, including your most recent or current line manager.
- Applications must be submitted via the University website; emailed applications will not be considered.
- For further details about this role, please refer to the job description available through the attachments link above.
We look forward to hearing from you and discovering how you can contribute to our community. #yourCCCU