by EdTechMate | Jun 20, 2024 | Harvard Business Review, News & Insights
Executive Summary and Main Points In the arena of global higher education and digital transformation, leaders are confronted with complex challenges accentuated by economic, political, and socio-economic factors. The integration of Artificial Intelligence (AI) within...
by EdTechMate | Jun 3, 2024 | Harvard Business Review, News & Insights
Executive Summary and Main Points Recent discourse underlines the untapped potential of Asian employees in leadership positions within global organizations. Despite high educational attainment and significant representation within the tech workforce, career...
by EdTechMate | May 29, 2024 | Harvard Business Review, News & Insights
Executive Summary and Main Points Recent developments in customer feedback metrics introduce a groundbreaking metric known as Customer Surplus Value (CSV), which, when used in tandem with the established Net Promoter Score (NPS), provides a more holistic view of...
by EdTechMate | Feb 16, 2024 | Harvard Business Review, News & Insights
Executive Summary and Main Points Recent trends in consumer behavior underscore the increasing importance of older generations in the market, challenging traditional marketing strategies focused predominantly on younger demographics. A growing body of research...