Queen Mary University of London
About the Role
As a member of the Library Learning Support and Engagement (LLSE) team, you will play a key role in enhancing how students interact with Library Services and the Academic Skills Centre. Combining communications and engagement responsibilities with operational support, this position offers a chance to contribute to a diverse range of student-focused initiatives and activities.
Your work will involve promoting library spaces, services, and campaigns through digital content, marketing materials, events, and social media. Additionally, you will support the Academic Skills Centre by managing enquiries, developing digital learning resources, and assisting with reporting processes. Collaborating closely with colleagues across Library Services and the broader university, you will contribute to projects and initiatives aimed at improving the student experience and driving service development.
About You
We are looking for an organised and proactive individual with exceptional communication and interpersonal skills. You should be confident managing a diverse workload in a fast-paced environment, and have experience creating engaging digital content for websites, virtual learning environments, or social media platforms. Strong digital and analytical skills are essential.
You will thrive working both independently and collaboratively, demonstrating a proactive problem-solving mindset and a commitment to service enhancement. Adaptability, initiative, and dedication to providing inclusive, high-quality support to our diverse student and staff communities are key attributes for this role.
About the Department
Library Services at Queen Mary University of London provide support for learning, teaching, and research across multiple campuses and digital environments. Working collaboratively across five integrated teams, we deliver innovative, inclusive, and high-quality services.
The Library Learning Support and Engagement team is integral to enhancing the student experience, offering academic skills support and promoting independent learning. Our department is dedicated to continuous improvement, fostering partnerships with students and staff, and building strong connections with the diverse communities we serve.
About Queen Mary University of London
At Queen Mary University of London, we believe that diversity of ideas drives innovation and excellence.
For over a century, we’ve championed social justice and transformed lives through academic achievement. This ethos remains central to our mission—not just because it’s the right thing to do, but because it empowers intellectual brilliance and fosters groundbreaking outcomes.
We celebrate diversity in all forms, believing that the intersection of perspectives and the collision of disciplines spark originality and fresh ideas.
Benefits
We offer competitive salaries, participation in a generous pension scheme, and 30 days of annual leave (pro-rata for part-time or fixed-term roles). Additional benefits include a season ticket loan scheme, access to extensive personal and professional development opportunities, and family-friendly employment policies designed to support work-life balance.
Our flexible working arrangements, campus facilities, and commitment to inclusive policies reflect our dedication to fostering a supportive environment.
Queen Mary’s commitment to diversity and inclusivity is embedded in our recruitment processes. Reasonable accommodations are available throughout each stage of the application process for candidates with disabilities. We also welcome applications from individuals seeking flexible working arrangements.
To apply, please click the ‘Apply’ button above.
Valuing Diversity & Committed to Equality.
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