EdTech Job – Collections & User Services Assistant at University of Cambridge

Join Our Team and Work with a World-Class Collection of Cultural Treasures

Have you ever dreamed of being part of an institution that curates one of the world’s most remarkable collections of cultural heritage and research materials? At Cambridge University Libraries and Archives, we safeguard nearly ten million books, maps, manuscripts, photographs, and priceless artifacts spanning thousands of years of human thought and discovery.

The Role
We are seeking Collections and User Services Assistants (CUSAs) to play a vital role in managing and maintaining our unique collections. This hands-on position involves retrieving and re-shelving materials, moving collections, scanning requested items for users as part of the Scan and Deliver service, and preparing materials for transfer to the Library Storage Facility in Ely.

We have five available positions:

• Three permanent roles
• Two fixed-term positions until 29 March 2027

All positions are full-time; however, we strongly encourage candidates seeking part-time hours or flexible working arrangements to apply.

Key Responsibilities
As a Collections and User Services Assistant, you will:

• Retrieve and return library materials requested by readers and staff.
• Organize and move collections within both open-access and closed stacks of the University Library.
• Scan materials for users utilizing the Scan and Deliver service.
• Prepare and process items for transfer to the Library Storage Facility at Ely.
• Occasionally work off-site at Faculty and Departmental Libraries, assisting with collection management.

What We’re Looking For
We are looking for someone who:

• Possesses strong communication and customer service skills.
• Thrives in a collaborative, team environment.
• Has keen attention to detail and can maintain a high level of accuracy during repetitive tasks.
• Enjoys using their initiative and is eager to learn new skills.

What We Offer

• Flexible working options, including part-time hours.
• Generous annual leave allowance of 36 days (inclusive of public holidays) for a five-day workweek.
• Exceptional parental leave benefits (maternity, paternity/co-parent, adoption, and shared parental leave).
• Discounts at major retailers.
• Opportunities for professional development, including apprenticeships and access to a wide range of training courses.

We strongly encourage applications from individuals seeking part-time or flexible working arrangements.

Equality and Diversity
We are committed to fostering an inclusive environment and particularly welcome applications from women and candidates from Black, Asian, and Minority Ethnic (BAME) backgrounds, as they are currently underrepresented in this role within our department.

How to Apply
To apply for this vacancy and learn more about the role, please click ‘Apply’ above. For informal inquiries, please contact Megan Green, Collections Services Manager, at [email protected].

• Application closing date: Monday, 25 May 2026
• Interview week: w/c 8 June 2026

Please ensure your application specifies whether you are applying for a permanent position, fixed-term position, or both and whether you are seeking full-time or part-time hours.

Reference Number: VE49532 (Please include this on your application and in any correspondence).

The University is committed to supporting equality, diversity, and inclusion across all levels and encourages applications from all sections of society. Please note that all employees must have the legal right to live and work in the UK.

Join us and become a steward of history and discovery at Cambridge University Libraries!