Job Opportunity: Data Insight Officer
Overview
We are seeking a talented Data Insight Officer to revolutionize how Student Services leverages data to amplify student engagement, attendance, and wellbeing. This is a pivotal position that spans multiple services, delivering high-quality analysis to inform leaders about the effectiveness of initiatives, identify areas for support, and drive continuous improvement for the benefit of students.
If you’re someone who thrives on transforming complex data into actionable insights — and wants your work to create a tangible, positive impact — then this role is perfect for you.
This is a fixed-term role for two years.
About the Role
As part of the Student Services Operations team, you will:
- Develop and implement distinctive reporting systems using Power BI to ensure consistent and valuable insights across various Student Services functions.
- Analyze and process complex datasets to deliver statistical reports and management information, supporting a planned reporting program for the Student Services leadership team.
- Translate intricate data into clear recommendations, producing and presenting insightful analysis to diverse University stakeholders.
- Lead on smaller-scale systems and service improvement projects, while contributing your expertise to broader initiatives.
This dynamic position offers the chance to influence institutional decision-making while improving outcomes for students across Manchester Metropolitan University.
About You
We are looking for someone with a balance of strong technical expertise and effective communication skills to clearly articulate insights.
You should have:
- Proficiency in data analysis and visualization, with hands-on experience using Power BI, report creation, and data interpretation.
- A proven ability to draw actionable conclusions and deliver evidence-backed recommendations to senior stakeholders.
- Strong stakeholder management skills, with a collaborative approach and capability to deliver work on schedule and to specification.
About Student Services
The Student Services Directorate delivers exceptional, student-centered support empowering students to realize their full potential. By putting students’ wellbeing at the forefront, we provide timely access to professional services that enhance their academic and personal experiences.
Our comprehensive services include:
- Academic and Study Skills
- Counselling, Mental Health, and Wellbeing
- Inclusion and Disability
- Sport
- Student Engagement
- Student Financial Support
- Student Welfare and Pastoral Care
Application Process
To apply, please submit:
- A CV
- A detailed covering letter outlining how you meet the criteria stated in the Person Specification, supported by clear examples from your experience.
Shortlisting will be based on the strength of your covering letter.
For informal discussions about the role, please contact Caroline Colfer, Head of Operations and Evaluation, Student Services: [email protected].
Manchester Metropolitan University: Inclusivity and Accessibility
We are committed to fostering a welcoming culture built on inclusion, equity, and diversity. Our dedication to celebrating a diverse workforce drives innovation and enriches the organizational environment. We welcome applications from all communities, including individuals from Black, Asian, and Minority Ethnic backgrounds, disabled applicants, and LGBTQ individuals.
We support flexible working arrangements, including hybrid schedules tailored to individual needs; these can be discussed with your line manager. Reasonable adjustments will be provided throughout the recruitment process and in your role to ensure an equitable experience.
Our focus on inclusivity is demonstrated by mentoring programs, accessibility initiatives, and professional growth opportunities aimed at empowering underrepresented groups.
Manchester Met is recognized as a Disability Confident Leader and aims to offer interviews to disabled candidates who apply via the scheme and meet the essential criteria outlined in the attached Job Description.
Note: Due to anticipated high application volumes, disabled applicants under the Disability Confident Scheme who both apply and best meet the essential criteria will be prioritized for interview consideration