EdTech Job – IT Communications & Digital Content Specialist at Royal Holloway, University of London

Job Advertisement: IT Communications & Digital Content Specialist
Position Details:

• Contract Type: Full-Time, Fixed-Term (12 months maternity cover)
• Salary: £41,374 per annum (including London Allowance)

The starting salary is as stated, but candidates with exceptional skills and experience relevant to the role may be considered for appointment at a higher salary point.

About the Role:
Are you passionate about IT, communications, and supporting impactful change across an organization? We are seeking an IT Communications & Digital Content Specialist to join our IT Services team and take ownership of communicating all aspects of IT change.

In this dynamic role, you will:

• Develop, manage, and execute IT communications strategies and plans.
• Collaborate closely with IT senior stakeholders and support the Head of Pipeline and PMO Governance to ensure technical IT project changes are translated effectively for various audiences, including stakeholders.
• Work in partnership with the University’s central communications team when appropriate.
• Draft and update IT programme change communications on behalf of the Head of Pipeline and PMO Governance and PMO for senior University stakeholders and committees.
• Take a key role in major IT incident communications, serving as part of the matrix team during Priority 1 and Priority 2 incidents, while being accountable for all priority incident communication to stakeholders.
• Manage and maintain IT departmental content on the Student and Staff Intranets, University Apps, and social media platforms.

What We Offer:
At Royal Holloway, University of London, we provide a highly competitive rewards and benefits package, including:

• Generous annual leave entitlement.
• Extensive training and development opportunities.
• A pension scheme with a generous employer contribution.
• Access to several support schemes, including Cycle to Work, Season Ticket Loan, and assistance with costs for eyesight tests.
• Free on-campus parking.

Location and Work Arrangements:
The role is based at our beautiful, leafy campus in Egham, Surrey, located near Windsor Great Park and within commuting distance of London. This position offers hybrid working arrangements.

How to Apply:
To view further details and submit your application, visit: Royal Holloway Job Portal.

For any questions regarding the application process, please contact the Human Resources Department via email: [email protected]

Reference: 0426-128
Closing Date: 23:59, 13 May 2026
Interview Date: To Be Confirmed

Join us in shaping impactful IT communication strategies and delivering meaningful change across the University