University of Newcastle
Transform the Student Experience With Impactful Communications
Key Highlights of the Opportunity:
- Shape the student journey through timely and thoughtful communications across email, web, signage, and social media.
- Collaborate with stakeholders across the University to design integrated, multi-channel campaigns and initiatives.
- Enjoy outstanding benefits: 17% superannuation, generous leave entitlements including annual, personal, and life leave, as well as access to wellbeing programs and health and fitness discounts.
About the Role
Are you a creative and organized communications professional? This is your chance to help deliver clear, engaging, and timely messaging that enhances the student experience for a global-leading university.
As the Student Communications Officer, your focus will be on preparing and delivering compelling written, visual, and digital content that drives student engagement, milestone awareness, and retention. This is a hands-on role where you’ll be involved in campaign planning, stakeholder collaboration, content creation, and reporting—ensuring our students receive the right information exactly when they need it.
What You’ll Be Doing:
- Plan, create, and execute engaging communication campaigns across email, web, digital signage, and social platforms.
- Work closely with teams across the University to align communication strategies and ensure student success is at the forefront.
- Leverage automated communication tools and technologies to deliver efficient, segmented, and trackable campaigns.
- Analyze and report on campaign effectiveness, using data insights to continuously refine and innovate approaches.
This is a 12-month fixed term, full-time position classified as HEW 5 (Higher Education Worker level), located at our Callaghan campus.
About You
We’re looking for someone with a flair for writing and editing who can produce accessible and engaging content tailored for students across various channels. In addition, you’ll need to be organized, adaptable, and collaborative, with a knack for learning and using communication technologies effectively.
Your ability to build positive relationships with stakeholders will be key to your success, helping you gather the right information to create impactful communications that support the best student experience possible.
What You Bring to the Role:
- A degree in communications/marketing (or a related discipline), OR an associate diploma with at least two years of relevant professional experience, OR a combination of equivalent education and administration experience.
- Proven success in delivering high-quality communications utilizing both traditional and emerging technologies to drive student engagement.
- Strong interpersonal skills with the ability to foster effective relationships across multiple stakeholder groups.
- Excellent organizational skills, with a demonstrated ability to manage competing priorities and deliver on tight deadlines.
About Our University
The University of Newcastle is a global pioneer, deeply committed to equity, excellence, and creating impact both within our local communities and on a global scale. Guided by our values—excellence, equity, engagement, and sustainability—we are on a mission to build a brighter future through education, innovation, and inclusion.
Why Join Us?
- Be part of a university that values safety, respect, and inclusivity at all levels.
- Enjoy outstanding benefits, including 17% superannuation, leave entitlements, and comprehensive wellbeing and health programs.
- Work in a collaborative, mission-driven environment where your work truly matters.
Application Process:
How to Apply
Visit the University’s official website to apply (or follow the application link provided in the job posting you’re viewing). Once there, download the Position Description for further details before starting your application.
What to Submit:
- Your resume.
- A cover letter explaining your motivation for applying.
- A separate statement addressing the Essential Criteria (examples provided below), combined with your cover letter into a single PDF (max 3 pages/approx. 2,000 words).
Essential Criteria to Address in Your Application:
- Relevant qualifications (degree/diploma) or equivalent combination of education and work experience.
- Demonstrated experience in delivering impactful communications to engage diverse audiences using multiple channels and technologies.
- Ability to establish strong relationships with cross-functional stakeholders and diverse audiences.
- Proven time management skills to handle competing deadlines and complex projects effectively.
Applications close: Wednesday, 20 May 2026, 11:59 PM AEDT.
Our Recruitment Process
Candidates who progress beyond the initial shortlist will complete the following steps:
- An in-person interview.
- Referee checks.
- Additional pre-employment checks, where necessary for the role.
The University is dedicated to maintaining a safe, respectful, and inclusive environment for all community members. Starting January 2026, our recruitment processes include consideration of gender-based violence risk factors, consistent with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025. Completing a Gender-Based Violence Declaration Form will be part of pre-employment checks.
Join Us Today
Create meaningful change for our students while helping to deliver on the University’s vision for equity, excellence, and sustainability. Together, we can ensure a brighter future for generations to come!
For position-related inquiries, contact Lani Beaven, Student Communications Coordinator, via email: lan••••••••@newcastle.edu.au
To apply for this job please visit www.seek.com.au.